Contact KONE 

For 24 Hour Service in the U.S. and Canada, call: 877-276-8691

Use this number to place a service call or to report an emergency. For information on when to make an emergency call, read Safety & Usage Tips.

For non-urgent service inquiries you may also e-mail the KONE Service Center at koneservice@kone.com.

Sales & Assistance

To find your local branch office number, see our Branch Office Lists featuring our map-powered Office Locator. Otherwise please call:

•  800-956-5663 (U.S.)

•  905-948-2230 (Canada)

We also invite you to use our online contact form. Simply click that big, blue, hard-to-miss button to the right. Your inquiry will be answered promptly by the most appropriate KONE professional.



Headquarters and other KONE Units

KONE Inc. HQ Elevator Escalator
KONE Canada HQ Elevators Escalators

Call Your Local Branch

Find your local KONE branch office using either our interactive map or via lists of our offices in Canada or the United States.

KONE Americas (EN) > Contact