People Flow 

People Flow means people moving smoothly, safely, comfortably, and without waiting in and between buildings.

People Flow for our end users

KONE systematically studies what end users need when they are moving within a building in order to understand how our solutions and services can deliver the best possible user experience. Through innovative design and technology, we strive to make the elevator or escalator ride as safe, comfortable, and efficient as possible.

Elevators, escalators, and automatic doors should operate correctly and be integrated seamlessly with a building’s other systems. In order to minimize lines and bottlenecks, we ensure functional connections within and between buildings by positioning equipment in the most appropriate locations, based on a detailed analysis of the flow of people and goods.

People Flow for our customers

For our customers, People Flow means that we understand their challenges and provide them with the best solutions throughout the life cycle of their buildings. We work closely with our customers from the design phase and right through the building phase. Once equipment is installed, we provide maintenance solutions that ensure smooth operation and, when appropriate, offer modernization solutions for aging equipment. We are committed to helping our customers achieve the best People Flow experience at every stage of their building’s life cycle.

People Flow solutions for different building types

Different types of buildings have different traffic patterns and people flow. This applies both horizontally and vertically, and within and between buildings. These traffic patterns determine both the optimal location and the amount of equipment required. We have extensive knowledge and expertise in understanding different environments, their functionality and how they are connected.

KONE views People Flow from three different perspectives:

• Improving end-user experience with solutions that make it easier for people to move in and between buildings.

• Understanding our customers’ challenges and helping them achieve their targets by optimizing People Flow in their buildings.

• Understanding how different building types function, how they are connected, and how use evolves and changes throughout a building’s life cycle.

KONE in brief 2010

Read more about KONE in this publication which gives a good overview of the company and its operations.Read KONE in brief »

Corporate Responsibility report 2010

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