KONE’s vision is to create the best People Flow™ experience. Our strategy is to deliver a performance edge to our customers by creating the best user experience with innovative People Flow™ solutions. Simultaneously, our people leadership and processes enable operational excellence and cost competitiveness.
To help us realize KONE's vision of creating the best People Flow™ experience, we continually strive to expand our understanding of customers’ needs. By responding to these needs and focusing on our people leadership and internal processes, we can achieve our four strategic targets of serving increasingly loyal customers, making KONE a great place to work, leading the industry in profitable growth, and providing the best user experience.
Development programs support our strategy
KONE’s efforts to meet its strategic targets are supported by development programs that are designed to help us turn our strategy into reality. These programs are reviewed and redefined at regular intervals in response to both achievements and changes in the business environment.
We have also refined the three high-priority areas that are the backbone for everything we do. These are safety, quality, and simplification. These high-priority areas support our key development programs and help bring the KONE strategy to life.
These development programs and strategic targets are founded on our core values of delighting the customer, energy for renewal, passion for performance, and striving to win together.
