Employee Engagement development program
At the beginning of 2011, we defined Employee Engagement as one of our five new development programs. The Employee Engagement development program builds on the earlier People Leadership program, focusing on the further improvement of leadership capabilities, on providing growth and development opportunities for our employees, and on ensuring wellbeing and safety at work.
During 2011, KONE began putting the program into action by building an integrated framework for employee well-being and by completing a feasibility study on flexible working practices as well as an employee benefit audit. The plan also included redesigning the global leadership development programs, delivering training on mentoring, and taking several measures that aim to facilitate job rotation.
Ensuring well-being and safety at work
In 2011 we developed a global framework for our employee well-being programs and created an implementation plan for 2012. Special focus will be placed on work-life balance, health education, and stress management. We also created guidelines on global flexible working practices and agreed on the pilot units that will implement these guidelines in 2012.
Measuring employee satisfaction
We conduct an annual survey with our employees to measure their level of satisfaction with KONE as a workplace. More than 28,000 employees gave their feedback in the 2011 survey, and the global response rate reached an all-time high of 87%, up from 78% in 2010.
The employee survey measures employee engagement and offers employees the opportunity to give their feedback. It also provides an insight into the level of engagement with KONE’s core values. The survey results were communicated and discussed in all teams during spring and summer 2011, and action plans were then created for the key improvement areas.