Sharing of best practices
A key element of human resources management is to ensure that all KONE people know and understand the company’s strategy and its impact on their own work. KONE regularly communicates business results, progress in development programs and future outlook in letters from the CEO. We also communicate to employees through an internal personnel magazine, intranet, and electronic newsletters. In addition, most of our local organizations have local bulletins and meetings.
We ask employees for feedback
KONE regularly tracks employee satisfaction with KONE as a workplace. The KONE Pulse survey helps us to measure employee satisfaction and provide input into business planning, management decision-making and company strategy development. It also offers insight into how KONE’s core values are embraced throughout the company. Results are analyzed and discussed on a team-level to set targets for improvement.
In addition to the global employee survey, KONE conducts a 360 degree feedback for all supervisors and managers every other year. The review is built on KONE values and leadership competences. A 360 degree evaluation is also done for all KONE managers, right up to the CEO and executive board.
Since July 2007, KONE has conducted anonymous exit interviews of full-time employees in 19 countries in order to collect feedback on KONE as an employer and to understand the reasons for an employee’s voluntary termination of employment with our company.