KONE has a business policy for safety to ensure that all KONE business activities are organized in a globally harmonized and structured way to enable work to be performed in a professional and safe manner, to protect the well-being of all our people and others affected by our products and services. This policy sets the global framework of requirements and is applied to all KONE organizations, business partners and their employees. The policy is authorized by KONE’s executive board.
All people at all levels in the organization must have the competence needed to suit their position in order to perform their work in a professional and safe manner. A general level of training in health and safety is the minimum requirement for all employees and subcontractors working for KONE. This training is updated regularly, based on an employee’s duties and responsibilities. Additional training must be completed related to the work roles and tasks in order to develop and maintain the needed competence for the corresponding job.
KONE strives to continuously improve KONE’s culture of safety through communication, competence development, harmonized processes and sharing of best practices. To enhance safety awareness and knowledge, KONE organizes global safety meetings virtually every three months. Participation in the safety meetings is mandatory for all Safety Managers.
All KONE business units must define and operate an accident and near miss incident report, investigation and follow-up actions process. The unit Safety Manager is responsible for ensuring that necessary means and tools are in place for the local organization to meet the safety policy requirements and identifying areas in need of improvement. Additionally, KONE safety teams
perform safety audits and support visits with the local organization’s safety management team in order to ensure compliance.
KONE has processes in place to communicate known or anticipated problems that require action to be taken on delivered equipment within a defined timescale in order to minimize potential safety risks. Also, when incidents occur, all incidents affecting employees, subcontractors or end users at all units must be reported in accordance with the company guidelines.
KONE is committed to continuously improving its work safety record with the ultimate goal of zero accidents. For 2009, the executive board has set a target of zero accidents and a minimum reduction of 15 percent in annual industrial injury frequency rate (IIFR). Each unit must maintain an action plan that defines targets and actions to continuously encourage the improvement of processes, products, the workplace and services to reach the defined targets.