Efficient maintenance 

Our comprehensive maintenance services help keep the equipment safe and efficient throughout its lifetime. When the equipment is well maintained and running reliably, it’s also running energy-efficiently. Our maintenance services are designed with environmental efficiency in mind – to minimize service calls, utilize the latest technology and optimize the routes of the technicians.

Optimizing routes. We use the latest technology to optimize the technician’s route, not only to save time but also to reduce fuel consumption and the carbon footprint of our service operations.

Reducing the amount of service calls. Our globally harmonized preventive maintenance method reduces the amount of unforeseen breakdowns and unnecessary visits. 

Utilizing the latest technology. We use wireless technology to exchange information between the KONE Customer Care Center™ and technicians. Technicians have the right information and equipment to fix the problem during the first service visit.