KONE eOptimum Customer Notification Service provides notification on the status of an ongoing or completed maintenance activity on the equipment. KONE eOptimum Online provides maintenance history reporting to support in facility and asset management.
KONE eOptimum Service is two-fold. Through KONE eOptimum Customer Notification customer is notified in real time of the ongoing maintenance activities by email and/or by fax. Through KONE eOptimum Online Service customer can access equipment’s maintenance records.