We understand that you want your equipment to be working when you need it. You want it to operate smoothly, quietly and to be well presented at all times and you want to know that it has been maintained properly so that it will always be safe to use.
We also know that you want more than this from your service provider. You want to work with people who are professional in every aspect of their service. You want clear communication about what we are going to do, when we are going to do it and what we have done. We also know you want to work with people who are committed to work safely and ensure the safety of others in your building.
KONE Ambassador is our unique customer service initiative that sets the standards to ensure our service performance exceeds customer expectations. KONE Ambassador ensures that we serve our customers and not just service their equipment.