Service delivery 

KONE leads the industry with innovative service offerings that set new standards in service delivery.

KONE was also the first elevator service company to provide its customers with a 24 hour, 7 day Service Centre for rapid response staffed by KONE personnel, a unique calls escalation system, and an interactive web site displaying equipment performance and service delivery data.

Today, KONE’s innovation brings real time information allowing you to respond to your tenants quickly, reduced equipment downtime and the assurance that we did what we said we would do. Just imagine what KONE innovation will do for you tomorrow! 

KONE Care for Life™

 KONE Care for Life™ conducts a full analysis of your installation and prepares a modernisation plan to raise your equipment to modern performance, safety (OH&S), aesthetics and accessibility standards.

To suit the modernisation needs identified by the KONE Care for Life™ service, KONE can offer modernisation solutions ranging from individual components through to larger functional solutions and all the way to full replacement solutions for the entire elevator equipment.

If you require assistance with any aspect of your elevator or escalator please contact us.

Contact
KONE China (EN) > Maintenance > Our services > Service delivery