Tips for users 

• Calling the Elevator - Only press the "Up" or "Down" button once; repeated button pushing won't bring an elevator faster. And never press both buttons - you'll just slow down service for yourself and others. Look or listen for the signal announcing your car's arrival.
• Registering your Floor - Once you're on board, press the button for your floor. Move to the back of the car to make room for other passengers. If you need to keep the doors open longer than the programmed time, press and hold the "Door Open" button.
• Don't Touch the Doors - If the doors begin to close as you are about to enter, promptly step back and wait for the next car. Using your hand, foot or objects like umbrellas or briefcases to stop the doors may not be effective and may cause damage to the equipment. Remember, some older elevators may not have doors that retract automatically.
• Door Safety - Don't hold the doors open by activating the door-edge safety device. If you hear a buzzing sound while you're holding the doors open, it means the system needs to get the car moving immediately. Release the door so the elevator can begin its trip.
• Watch for Leveling - Today’s elevators are designed to stop nearly even with the building floor. Don't just walk in or out of an elevator without looking. Check to be sure the floor surfaces are even before crossing the doorway. And, if you spot a severe misleveling situation, be sure to bring it to the attention of building management so the car can be removed from service.
• Efficiency and Courtesy - Step carefully. When an elevator arrives, stand aside and let passengers exit. Passengers nearest the door should move first.
• Don't Discriminate - Gender or age has nothing to do with who should enter or exit first. It's just common sense. The people closest to the door should move first.
• Courtesy Comes First - Displaying a few simple courtesies helps make the ride quick and enjoyable for all. Remember; don't allow children to push buttons for the fun of it, it slows service for everyone, and don't delay other passengers by holding the door open to talk with a departing passenger. If the elevator makes a stop before your floor, step aside so other passengers may enter and exit quickly, easily and safely.
• If the lift stops - Keep calm. Remember, lifts are 400 % safer than the stairs ! DO NOT try to get out by yourself, follow the instructions on the notices in the lift that tell you how to gain assistance.

Elevator stopped? Before calling .....

Concerned about user safety what happens in case of an emergency? Contact us for more information.

• Hold on to the handrail
• Ride the escalator or autowalk facing the appropriate direction of travel
• Do not lean over the handrail
• Keep feet away from the escalator or autowalk sides
• Keep hands away from handrail inlets and step
• Step over the comb plates at the top and bottom of the escalator or autowalk
• Children in strollers should never be transported on the escalator 
• Attend to and hold children's hands when riding escalator or autowalk
• Children should be accompanied by an adult and never left alone in the vicinity of an escalator or autowalk
• Do not allow anyone, especially children to play on or around the escalator or autowalk
• Do not jump on escalator or autowalk

Escalator or Autowalk stopped? Before calling .....

Concerned about user safety what happens in case of an emergency? Contact us for more information.