Our Customer Care Centre is a helpdesk with local technicians on hand to help resolve any issues regarding your lifts and escalators.
All service requests are handled professionally, by local personnel trained in efficient response procedures and able to quickly dispatch KONE technicians to perform Call-Out or Entrapment Rescue services.
Our Customer Care Agents are available 24/7 to take customer and passenger calls. We are constantly monitoring response and service waiting times to continually improve our level of service to you.
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