KONE eOptimum Customer Notification Service provides notification on the status of an ongoing or completed maintenance activity on the equipment. KONE eOptimum Online provides maintenance history reporting to support facility and asset management.
The KONE eOptimum Service is two-fold. Through KONE eOptimum Customer Notification the customer is notified in real time by email and/or by fax of the ongoing maintenance activities. Through KONE eOptimum Online Service our customers can access their equipment maintenance records.