To celebrate the company’s 100 years anniversary on October 27th 2010, KONE’s first People Flow Day was organized on the same day. KONE targeted six different building types to focus on for the day: Hotel, Office, Medical, Transportation, residential and retail. Approximately 800 KONE employees went out to target sites to meet users and see the buildings during typical usage or to meet a customer from one of these target building types.
“As a customer driven company, this event further shows our dedication as we strive to build our understanding of our customers and their end-users, “says Kim Godwin, Global Project Manager for the event. “People Flow Day is also an opportunity for our employees to see in action what our vision means for KONE. They will act as a researcher, gathering information on users, customers and markets.”
Below are some pictures from customer interviews and user observations from around the world.