To commemorate this significant milestone in the company’s history, KONE organized People Flow Day that took place in over 20 countries worldwide with over 600 KONE employees participating in the event. KONE’s employees visited over a hundred target sites around the world to meet with building users, observe the buildings during typical usage and met customers from six different building types, viz., hotel, office, medical, public transportation, residential and retail. In India, the program was held across 17 cities.
People Flow Day 2010
People Flow Day 2010 is an innovative concept in the industry introduced by Kone with a strong objective of strengthening customer insight by engaging customers and employees in an interface mode. It is an attempt to develop extensive understanding on the end user.
Commenting on this occasion Mr. Neeraj Sharma, Managing Director – Kone India Pvt Ltd said – “over the years, KONE has demonstrated an ability to adapt to a changing world and to create new opportunities for growth. Urbanization, aging population, and the increasing importance of safety are the challenges societies face today and would face even more increasingly in the future. KONE wants to contribute to sustainable urban development with eco-efficient solutions that offer energy savings in buildings and enable the best user experience to all its users.”
The best People Flow experience
“KONE’s vision is to offer the best People Flow experience. The experience of the People Flow Day was an opportunity for our employees to see in action what our vision stands for. It was them to play the role of researchers, gathering information on users, customers and markets. The data generated from this activity will help us improve the future objective of developing relevant solutions that meet the current day needs of building owners and users alike,” added Ms. Sreelakshmi Menon, Director Marketing & Communications – Kone India Pvt Ltd.
With this endeavor KONE made the attempt to understand the people’s psyche when it comes to the usage of elevators, because it is them who matter at the end. The objective of this exercise was to develop a deeper bond with the end users furthering the core mission, vision and values of the company.
From a tiny machine shop to a world wide company
KONE, started as a tiny machine shop in Helsinki, Finland, and today it is a company with annual net sales of close to five billion euros, with approximately 34,000 employees and operations worldwide. It is at present an acknowledged technology leader and has established itself as a major player in the world’s fastest growing markets as well as solidified its position in its traditional markets also.
Also see the media coverage on Hindu >>