Maintaining People Flow in the Big Apple.
ChallengeThe New York City subway runs at the same rhythm as the fast-paced city of New York – the city that never sleeps. As the subway operates continuously 24 hours a day, it requires reliableequipment that can withstand heavy traffic flow and uninterrupted use. The key is also to address support issues proactively in order to minimize potential disruptions for passengers.
KONE solution:107 heavy-duty KO NE escalators.Preventive support solution.Centralized monitoring system withremote access capabilities.
Minimal disruption for passengers
A highly qualified installation crew was available at all times to minimize potential disruptions for passengers. Maintaining smooth people flow at each stage of the project required phasedescalator replacements, so that the public could still access all the subway platforms as quickly and as safely as possible.
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