Computer on table | online maintenance services 

On-time notification and anytime access to your data 

KONE eOptimum™ is an online maintenance reporting tool for elevators and escalators. It provides real-time tracking of work in progress and information about past maintenance activities.

   

Real-time reports give real-time answers to real-time questions:

• What is the current status of my equipment? 
• When was the equipment back in service?
• What was the reason and what work was performed?

 

Register service requests online


You can contact KONE 24/7. With KONE eOptimum™ you can easily register a new service request online and the KONE Customer Care Centre will take care of it for you.

 

Automated reporting by email


There is no need for you to constantly login to the service. If you wish, you can automatically receive reports to your email at convenient intervals, tailored according to the parameters you have selected.

 Read more about our maintenance packages »

Contact Us

KONE Call Centre

24 hour service

For New Zealand
0800 775 663

For Australia
1300 362 022

Click here to have a KONE representative contact you »

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