Contact the KONE Customer Care Center
Toll Free: 877-276-8691 Direct: 309-743-5100
Use these numbers in the U.S. and Canada to:
You may also e-mail the KONE Service Center.
For information on when to make an emergency call, read Safety & Usage Tips.
Technical training classes are conducted at the KONE Service Center’s Corporate Training Center. Technicians attend comprehensive sessions at the Training Center, learning the intricacies of proper equipment installation, commissioning, maintenance and repair through written materials and hands-on lab work. The program uses the best of classroom simulator-based training supported by on-site training for KONE and non-KONE equipment.
As KONE increases its business through service and technology, the demand for spare parts continues to rise. Globally networked, KONE Spares is leading the development of strategies for purchasing, inventorying, ordering and delivering spare parts. The KONE Spares team understands quality requirements, customer urgency, and the critical importance of their overall role in the Service Business operation.
Looking for a spare part? Visit PartsView, your online parts catalog.