KONE eOptimum™ is an online maintenance reporting tool for elevators, escalators and automatic building doors. It provides real-time tracking of work in progress and information about past maintenance activities.
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Real-time reports give real-time answers to real-time questions:
• What is the current status of the equipment?
• Has the technician arrived on site?
• When was the equipment back in service?
• What was the reason and what work was performed? |
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Register service requests online
You can contact KONE 24/7. With KONE eOptimum™ you can easily register a new service request online and the KONE Customer Care Center will take care of it for you.
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Automated reporting by email
There is no need for you to login to the service. If you wish, you can automatically receive reports to your email at convenient intervals, tailored according to the parameters you have selected.
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Read more about our maintenance packages »