Back to top

MAINTENANCE TEAM MAKES A DIFFERENCE

A state-of-the art, multi-purpose facility linked to a newly expanded convention center, hotel and entertainment district, Lucas Oil Stadium provides an exciting venue for high-profile events. With seating capacity of up to 70,000, the stadium has capacity to host NFL Super Bowl games.

Description

Home to the American National Football League's (NFL) Indianapolis Colts, Lucas Oil Stadium (LOS) is a state-of-the-art facility linked to a convention center, hotel and entertainment district. With seating capacity up to 70,000, LOS offers an exciting venue for high-profile events. The demanding logistics of a world-class sports facility leave no margin for error. Serving crowds in concentrated bursts, our equipment must be at the top of its game all day, every day. To ensure equipment is at the highest level of readiness during peak demand, approximately 75 percent of the stadium's preventive maintenance is conducted monthly during the professional football season. Our KONE Care™ Maintenance Service targets equipment needs with a uniquely responsive schedule, covering all maintenance visits, service calls and large repairs. Pre-event inspections and advance problem resolution are conducted prior to each game. Every component of each piece of equipment is examined at the proper frequency in accordance with building usage and environment. Because the equipment operates at full capacity, bottlenecks, lines and crowding are minimized. Technicians also provide standby support on game day, ensuring immediate response to any equipment needs. Each of our technicians receives specialized training aligned with the equipment types, maximizing their strong skill sets.

  • #Americas
  • #Elevators
  • #Escalators & Autowalks
  • #Maintenance
  • #New equipment
  • #Special buildings

Building facts

  • Completion: 2008
  • Capacity: 70,000
  • Area: 167,225 square meters
  • Architect: HKS Inc.
  • Contractor: Hunt Construction Group

KONE solutions

  • 14 KONE ECO3000™ escalators
  • 9 KONE MiniSpace™ elevators
  • 2 KONE hydraulic elevators
  • 3 MEI purchased traction freight/service elevators
  • KONE Care™ Plus maintenance agreement
CHALLENGESOLUTIONS
  • Development of a specialized, comprehensive maintenance program that anticipates the unique needs of equipment in an aggressive-use environment, ensuring a smooth, seamless experience for fans traveling through the Lucas Oil Stadium
  • KONE Care™ Plus covering agreed level call-out and service repair work and therefore making maintenance expenditures more predictable
  • The solution also provides real-time information on the maintenance work
  • Customers also benefit from good service levels in terms of call-out response times

Share this page