KONE References 2017: Urban Journeys

Limitless possibilities Andy Stafford-Clark, master inventor at IBM, takes the notion of Connected Services even further, saying that its development will have a positive, knock-on effect beyond the sphere of elevator maintenance. “It generates a lot of efficiency and allows for better service, but as we move on, collect more data, get more infrastructure in place, we can turn up the knob on AI and do some really smart things about the way people interact with elevators, for example, sensing when someone is leaving their hotel room and having the elevator standing ready. We are seeing huge quantifiable benefits from applications like these, which will then propel AI to be integrated into applications in other industries as the technology improves,” he said. “No building can afford to have an elevator or escalator break down, causing problems for its people.” Humlegården Fastigheter – Sweden 54