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In January 2021, KONE entered the next phase of its strategy - Sustainable success with customers. During the four-year strategy period, we will focus on increasing the value we create for customers with new intelligent solutions and embed sustainability even deeper across all of our operations.
In order to bring clear direction to our strategy, we have defined four Where to Win areas, representing the biggest opportunities for profitable growth and differentiation:
The following Ways to Win are KONE-wide transformation and development initiatives that will enable us to create 'Sustainable success with customers':
Our culture is built on core principles and values. Core principles are areas we never compromise on. They include safety, quality and sustainability. Values are the heart of our culture, representing the behaviors and mindset we want to promote in KONE. Read more about our culture.
We continue to measure our success against five strategic targets: