KONE Sustainability Report 2017

KONE 2017 | SUSTAINABILITY REPORT REPORTING SCOPE Disclosures on Management Approach (DMA) Page Further information and Omissions G4-DMA Generic disclosures on management approach (dma) Generic DMA: p. 12, and by category and aspects ECONOMIC DMA: 39 Economic Performance G4-EC1 Direct economic value generated and distributed 9–39 G4-EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change 19–20 Annual Review p. 17 Market Presence G4-EC6 Proportion of senior management hired from the local community at significant locations of operation 34–36 Percentage not reported, local hiring practices described Procurement Practices G4-EC9 Proportion of spending on local suppliers at significant locations of operation Performance indicator G4-EC9 is not material for KONE. Purchasing practises described in the DMA. ENVIRONMENTAL DMA: 19–20, 30 Materials G4-EN1 Materials used by weight or volume 32 Energy G4-EN3 Energy consumption within the organization 25 G4-EN6 Reduction of energy consumption 20–25 G4-EN7 Reductions in energy requirements of products and services 30–33 Water G4-EN8 Total water withdrawal by source 24–25 Emissions G4-EN15 Direct GHG emissions (SCOPE 1) 20–25 G4-EN16 Indirect GHG emissions (SCOPE 2) 20–25 G4-EN17 Other indirect GHG emissions (SCOPE 3) 20–25 G4-EN18 GHG emissions intensity 22 G4-EN19 Reduction of GHG emissions 20–25 Effluents and Waste G4-EN23 Total waste by type and disposal method 24–25 Products and Services G4-EN27 Extent of impact mitigation of environmental impacts of products and services 30–33 Compliance G4-EN29 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations No significant fines or sanctions regarding non-compliance with environmental laws and regulations. Transport G4-EN30 Significant environmental impacts of transport 20–25 Supplier Environmental Assessment DMA: 42–43 G4-EN32 Percentage of new suppliers that were screened using environmental criteria 42 Percentage of strategic suppliers audited reported SOCIAL LABOR PRACTICES AND DECENT WORK DMA: 34–37 Employment G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region. 35–36 Total number of employees and employee turnover by age group, gender and region reported. Occupational Health and Safety DMA: 29, 36–37 G4-LA6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender 36–37 Industry injury frequency rate (IIFR) and average lost days per injury reported. Oc- cupational diseases, absenteeism, and total number of work-related fatalities, by region and by gender not reported in this report. All injuries, including fatalities, are reported to the local authorities according to the local regulations. Training and Education G4-LA10 Programs for skills management and lifelong learning. 35 G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employee category. 6,35 Diversity and Equal Opportunity G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender and age group. 35–36 Supplier Assessment for Labor Practices DMA: 42–43 G4-LA14 Percentage of new suppliers that were screened using labor practices criteria 42 Amount of strategic suppliers audited SOCIETY DMA: 39–40 Anti-corruption G4-SO4 Communication and training on anti-corruption policies and procedures 40 Part of code of conduct training Anti-competitive Behaviour G4-SO7 Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes Annual Review, Board of Directors’ report, p. 18 Compliance G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations No significant fines or sanctions during the reporting period. PRODUCT RESPONSIBILITY Customer Health and Safety DMA: 27–29 G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement 29 Product and Service Labelling DMA: 12,27,40–41 G4-PR5 Results of surveys measuring customer satisfaction. 5, 27 Compliance DMA: 27 G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services No significant fines during the reporting period

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