

KONE 2016 | SUSTAINABILITY REPORT
SAFETY
28
SUPPLIERS
KONE’s Supplier Code of
Conduct requires all of our
suppliers to protect the
health and safety of their
employees.
KONE has defined clear
quality requirements which
are continuously measured
and followed. (Read more
about quality on p. 24–25.).
In addition, our quality
professionals regularly audit
key suppliers to monitor
the safety and quality of
delivered components and
products.
R&D
S
afety is embedded in
the product development
process. Potential safety
hazards affecting the
products’ full life-cycle are
systematically identified
and eliminated before
products are introduced to
the market.
Existing products are
continuously developed to
further improve their safety
and functionality.
OFFICE
KONE promotes the
safety awareness of its
employees through health
and safety training as well
as safety-related internal
communication.
Building managers
promote and maintain
safe and healthy working
environments in KONE
premises.
PRODUCTION SITE
KONE enhances the
quality and safety of all
components used in
production by carefully
controlling raw materials
and production processes.
All of KONE’s major
production sites are
certified to ISO 9001,
14001 and OHSAS 18008
standards.
We make sure that all
our production sites are
safe places to work, for
example by using the
5S* methodology and by
conducting regular safety
training.
We enhance the safety of our products and services through rigorous attention to our
design, manufacturing, installation, and maintenance processes. Safe practices are
promoted for our employees, subcontractors and suppliers, as well as for customers
and people who use our equipment.
SAFETY IS AN INTEGRAL PART OF
OUR SOLUTIONS AND OPERATIONS
PARTNERSHIP WITH A SAFETY
FOCUS IN THE US
KONE has a long relationship with
Miller Park, a professional baseball
stadium located in Milwaukee,
Wisconsin. Over the years, the service
of the escalators and elevators was lost
to a competitor.
In 2015, with the opening of baseball
season weeks away, KONE managed to
win back the service contract with the
help of its KONE Care Passenger Safety
program. Based on an assessment
using the Escalator Technical Survey
tool, KONE recommended significant
work and increased maintenance
be done to improve the condition
and reliability of the equipment. The
customer saw a significant reduction in
the number of callouts within the first
year under KONE maintenance.
During KONE’s 2016 Global Safety
Week, KONE conducted a safety event
at a baseball game at Miller Park. The
event utilized KONE’s safety mascots
Max and Bob to help educate young
children who were attending the game
about the safe use of elevators and
escalators.
* The name of the 5S methodology comes from the words sort, stabilize, shine, standardize, and sustain.