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16

Safety is at the top of our agenda at KONE.

It is embedded in everything we do. We

have worked hard to create a culture where

people proactively promote safe practices and

colleagues look after each other.

And our work is paying off. In the last eight

years, the rate of work-related injuries has

declined steadily year-on-year, and we have

shifted from reactive to proactive action

regarding safety. This motivates us to continue

developing our processes and promoting a

safety mindset among our own employees,

our partners, and the general public.

Our ultimate goal is zero accidents – for all

of our employees, partners, and the users of

equipment produced or serviced by us. Safety

is an integral part of our strategy, and it is

one of our high priority areas. We have global

policies, processes, and guidelines in place to

enable that our business activities, including

subcontractor operations, are organized

and conducted in a structured and globally

harmonized way.

Safety is a joint effort that involves everyone

from technology and maintenance service

providers to building owners and equipment

users.

Knowledge is power

Everyone who uses an elevator or escalator

needs to be conscious of their own behavior,

for example making sure children’s hands are

held when riding an escalator, not blocking

closing elevator doors and stepping away

from the doors when they are opening or

shutting.

We believe that knowledge is power and

we communicate actively about safety to

empower everyone who works with or uses

our equipment. We organize various activities

EMBRACINg A

CULTURE OF SAFETY

SAFETY

Elevators, escalators and automatic building doors are everywhere and the

safety of the millions of people who use them is our first priority. Our 20,000

service technicians around the world take pride in maintaining the safety of

equipment 24/7.

KONE employs some 50,000 people and works with thousands of

subcontractors globally. At the end of each and every day, we want everyone to

return home injury-free.

It is our strong belief that all accidents are preventable.

g4 INDICATORS RELATED TO SAFETY

g4 PR1: Percentage of significant product and service categories for

which health and safety impacts are assessed for improvement

g4-LA6: Type of injury and rates of injury, occupational diseases, lost

days, and absenteeism, and total number of work-related fatalities, by

region and by gender