40 / 50
KONE 2015 | SUSTAINABILITY REPORT
CREATINg ADDED VALUE
40
COMMITTED TO FAIR AND
ETHICAL BUSINESS PRACTICES
KONE has more than 1,000 offices in over 60
countries, and collaborates with authorized
distributors in close to 80 countries around the
world. As a global corporate citizen, we are
fully committed to the laws and regulations of
the countries in which we operate. Our global
presence makes it crucial for us to ensure that
we have clear rules and guidance in place
when it comes to ethical business practices.
It is equally important that these are easily
accessible to all our employees, our suppliers,
and our distributors, thereby enabling us to
conduct business in an ethically and socially
responsible manner throughout our entire
value chain. The Code of Conduct sets out our
commitment to integrity, honesty, and fair play.
During 2015 KONE renewed its Code of
Conduct, Competition Compliance Policy, and
Supplier Code of Conduct.
KONE’s Code of Conduct
KONE’s Code of Conduct (the Code) forms
an integral part of KONE culture and defines
our standards of ethical conduct. The Code
addresses the type of behavior expected of
KONE employees and KONE companies.
Topics covered include compliance with the
laws and rules of society, work environment
and human rights, anti-bribery, health and
safety, fair competition, risks and conflicts,
marketing of products and services, and
environment and sustainability. All KONE
employees are expected to understand and
abide by the Code and to report any violations
using the channels available for this purpose.
The Code is available in over 30 languages
and applies to every employee of KONE and
KONE companies.
KONE’s Competition Compliance Policy
KONE’s Competition Compliance Policy
promotes the principles of fair competition that
are presented in the Code of Conduct. The
policy details our unambiguous position against
anti-competitive practices. It sets out the
rules and principles that all KONE employees
must follow to ensure that we comply fully
with competition laws. Also, the Competition
Compliance policy is available in over 30
languages.
KONE’s Supplier Code of Conduct
KONE’s Supplier Code of Conduct sets out the
ethical business practice requirements that
we expect from our suppliers. It covers areas
such as legal compliance, business conduct,
anti-bribery, labor and human rights, health
and safety, and environment. KONE expects
its suppliers to conform to the requirements
of the Supplier Code of Conduct in their
dealings with KONE, their own employees
and suppliers, as well as third parties including
government officials and others. The Supplier
Code of Conduct is available in over 20
languages and is explained in more detail on
page 44 of this report.
New online trainings launched
KONE renewed its Code of Conduct and
Competition Compliance eLearning programs
and began training employees in 2015
with continued roll-outs during 2016. All
KONE employees who have daily access to a
computer are required to complete the Code
of Conduct online training program which
covers topics such as conflicts of interest,
fighting bribery, respect for people and
assets, and excelling in sustainability. Some
employees are also required to complete
the Competition Compliance online training
program due to their role and position in the
company. They include members of KONE’s
Executive Board and employees involved for
example in management, sales, sourcing, and
trade association related activities. Individual
business units can nominate additional
participants when necessary.
Enforcement of Codes and Policies
Dedicated Compliance Officers help
employees comply with KONE’s Code of
Conduct, and global and regional compliance
committees oversee the functioning of the
compliance management system. Employees
have several ways in which they can contact
KONE’s Compliance Officers. They also have
the right to make contact in their native
language. This can be done anonymously, if
the employee so wishes.
The KONE Code of Conduct
is an integral part of the
company’s corporate
culture and values and
sets out our commitment
to ethical business
practices.