When businesses look for top end office rentals in Stockholm, Sweden, they turn to Humlegården Fastigheter, the go-to property owner for space in some of the city’s most exclusive buildings. Humlegården’s clients expect only the best. In order to avoid elevator hassles, they approached KONE in 2016, seeking intelligent technology to predict issues before they happen. Humlegården, had already been one of KONE’s key clients for over a decade and was a keen adopter of new technologies. Those factors led to what would be one of the first pilots of 24/7 Connected Services, with KONE, Humlegården and IBM working together to develop a powerful new application for IoT through KONE’s 24/7 Connected Services system.