Suppliers
Everything you need to collaborate with us - from requirements and expectations to key documents and ways of working.
Our approach
Supplier partnerships
We work closely with our suppliers to deliver safe, reliable, and sustainable solutions worldwide. As a KONE supplier, you operate in a transparent and structured environment, guided by clear processes, mutual trust, and continuous improvement.
We use these documents to define our collaboration and expectations
Documents and resources
We use these documents to define our collaboration and expectations
We manage supplier onboarding and invoicing in a structured and consistent way
Processes
We use these documents to define our collaboration and expectations
Supplier onboarding
We’ve designed our onboarding process to ensure compliance, accurate supplier data, and a smooth start to collaboration. During onboarding, suppliers provide key company, banking, and compliance information needed to establish cooperation with KONE. Once approved, suppliers become eligible to receive Purchase Orders and start working with KONE. For detailed onboarding requirements and guidance, view the Supplier Onboarding Guide below.
Supplier invoicing
We handle invoice submission through structured e-invoicing to ensure efficient and accurate processing. To invoice KONE correctly, suppliers must follow our invoicing standards, including the use of valid Purchase Orders and approved invoice formats. Invoices that meet requirements are processed without delay, while incorrect submissions may be returned for correction.
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