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D igitalization is changing the face of where we live and
how we work. Rapid advances in the capabilities of
sensors, connectivity, analytics and mobile technologies
are redefining many industry sectors, from medicine to
automotive; and from energy to construction.
For our business at KONE, it means using real-time data and analytics
as preventive maintenance gets smarter. It also means improving
customer experience through real-time transparency. Or it can mean
sustainable, smart buildings making better use of energy and resources.
For users, it means a better, personalized experience through the whole
elevator and escalator journey, from access to destination.
We have a long and successful history of innovation in areas like
technology, safety, and eco-efficiency. And in the drive towards
digitalization, it is tempting for companies to try to master
everything in-house. It can be more effective, however, to adopt a
“digital culture”, and co-create new products or services together
with customers and partners. At KONE, this is something we are
doing today and it is an area where we intend to lead.
Another aspect of digitalization is the potential to improve speed
and efficiency, and we are working hard to bring innovations closer
to customers, and get new services and solutions faster into the
market. That is why we will establish both a new Technology &
Innovation unit, and a New Services and Solutions business unit,
which will be in place at the beginning of 2016.
The way people interact with their cities, buildings and their
surroundings is changing. At KONE, digitalization means we can
provide new value and new services for our customers and users and it
means we can improve the quality and productivity of our operations.
I am very excited at the potential that lies ahead.
HENRIK EHRNROOTH
PRESIDENT & CEO, KONE CORPORATION
CEO’s message
PEOPLE FLOW is KONE’s stakeholder magazine. KONE Corporation, Keilasatama 3, P.O. Box 7, FI-02150 Espoo, Finland, +358 204 751
EDITOR-IN-CHIEF Liisa Kivelä MANAGING EDITOR Eveliina Linderborg EDITORIAL BOARD Max Alfthan, Sascha Brozek, Kati Hagros, Tuomas Hurmerinta, Ari Virtanen
EDITORIAL OFFICE AND LAYOUT Spoon Helsinki COVER ILLUSTRATION Shutterstock
PRINTED BY Kirjapaino Uusimaa, Porvoo ISSN 1798-4246 ORDERS, ADDRESSES, FEEDBACK AND STORY IDEAS
People Flow issue 15 published in November 2015
KONE IN BRIEF
KONE is one of the leaders in the elevator and escalator industry.
The company has been committed to understanding the needs of its
customers for the past century, providing industry-leading elevators,
escalators and automatic building doors as well as innovative solutions for
modernization and maintenance. The company’s objective is to offer the
best People Flow® experience by developing and delivering solutions that
enable people to move smoothly, safely, comfortably and without waiting in
buildings in an increasingly urbanizing environment. KONE is present in close
to 60 countries with more than 47,000 dedicated employees and distributors
to serve you globally and locally.
Powering towards
digitalization
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