We move 2 billion people daily, and our ambition is to make those journeys safe. Elevators, escalators, and autowalks are among the safest means to move. Safety is a joint effort involving technology providers, maintenance services, building owners, and equipment users.
Our goal is to be the leader in health and safety in our industry.
We move 2 billion people every day, and we aim to make those journeys safe. Safety is built into everything we do, from design and product development to manufacturing, installation, continuous performance monitoring, and maintenance and modernization.
Our products serve individuals with different mobility levels, including the elderly, people with disabilities, children, and those carrying heavy or large items. Our products are also essential in environments such as hospitals, shopping centers, and public transportation hubs where safety and reliability are critical factors. Naturally, children and young adults are more prone to incidents caused by misuse or unintended use of the equipment. We take all these safety aspects into account in our operations.
Safety is an essential element of our product development process. Before market introduction, we systematically identify and address potential safety hazards. Moreover, we continuously monitor product performance and further develop our products to uphold high standards for user safety and quality.
We support customers and building owners in promoting the safe use of our equipment and actively communicate about safety with our customers and equipment users. We organize activities in different parts of the world and provide training for our customers and the general public.
We maximize equipment safety by using preventive maintenance methods. With our customizable maintenance services, including the intelligent KONE 24/7 Connect, we can predict issues, and act before disruptions occur, thereby improving the availability of the equipment. Our maintenance technicians have a vital role in making sure our customers can keep people moving safely also in critical environments, such as hospitals.
We develop modernization solutions for upgrading or replacing existing equipment with new solutions that meet or exceed the latest safety standards, improving equipment reliability and end user safety.
Escalators, elevators, and autowalks are essential in giving access to buildings and public transport. With our digital technologies, we conduct holistic people flow analyses to make the flow of urban life as effortless as possible. We design cities for people of all ages and abilities to move freely and safely. As populations age, demand for accessible, safe, and convenient people flow solutions increase.
For instance, fitting a larger elevator cabin into the existing shaft improves building access for people with wheelchairs or baby strollers. For wheelchair users, mirrors provide better visibility and help the passenger back out of the elevator safely. With KONE Elevator Call, people can enjoy a contact-free journey by avoiding touching buttons while minimizing the waiting time. Small improvements such as these can have huge impact on accessibility.
