KONE, one of the global leaders in the elevator and escalator industry, was founded in 1910. Our objective is to offer the best people flow experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanizing environment. Providing industry-leading elevators, escalators and innovative solutions for modernization and maintenance, we are committed to understand the needs of our customers in various segments for the past century. In 2011, KONE had annual net sales of EUR 5.2 billion and on average 35,000 employees. KONE class B shares are listed on the NASDAQ OMX Helsinki Ltd.
Customers
Our key customers are builders, building owners, facility managers, and developers. In addition, architects,authorities, and consultants are key parties in the decisionmaking process regarding elevators and escalators.
We have segmented the market according to the purpose of the building. The main segments are residential buildings, hotels, office and retail buildings, infrastructure, and medical buildings. We also serve special buildings such as leisure and education centers, industrial properties, and ships.
We serve hundreds of thousands of customers across the globe, the majority of which are maintenance customers. Our maintenance customers range from small facility management companies serving a single building to large global retail or hotel chains.
Locations
We operate through more than 1,000 offices around the world. We have eight global production units located in our main markets, as well as seven global R&D centers. In addition, KONE has authorized distributors in over 60 countries. KONE’s head office is in Helsinki, Finland.
