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Elevators
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Elevators & Escalators
5th Avenue Station
EOS Twenty-One Apts
St. Charles Church
Maintenance
Swissôtel Chicago
Modernization
Galleria Mall
Thrivent Financial
McCarran Airport
Trump Plaza
GW Bridge Bus Station
Emily Morgan Hotel
Global References
Swissôtel Chicago
Description
Contract service that meets the expectations of a world-class hotel
Address
Chicago, IL
Year
1989 to Present
Products
4 escalators, 9 traction elevators and 2 hydraulic elevators
All references »
The Challenge
The KONE Solution
Provide contract service to a world-class hotel.
Service 4 escalators, 9 traction elevators and 2 hydraulic elevators.
Offer uninterrupted service all day, every day.
Transport guests in 632 rooms and suites within a 45-story high-rise building.
Reflect the upscale atmosphere and exceptional service of the hotel.
Provide safe, prompt and comfortable service.
On-site, dedicated technician.
24 hours of guaranteed scheduled maintenance and inspections per week.
24-7 immediate service call response, when needed.
Direct communications with technician and in-person monthly meeting with KONE engineers and account services staff.
Maintenance and repair service reports filed by technician are monitored daily.
On-site audits are prepared twice a year by KONE engineers.
Functions
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Downloads
Swissotel Case Study.pdf (pdf, 306 kb) »
related Links
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