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KONE 2016 | SUSTAINABILITY REPORT
REPORTING SCOPE
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REPORTING SCOPE
KONE has chosen to report using the
Global Reporting Initiative (GRI) guidelines
in order to facilitate easier comparison of
our performance with other companies
and to streamline our own corporate
responsibility reporting efforts. KONE has
published Sustainability Report annually
since 2008. The previous report was
published in June 2016.
The report follows GRI (G4) reporting
guidelines as far as they are applicable,
and covers economic, social, and
environmental responsibility. A table
detailing how this report complies with the
GRI guidelines is shown on pages 50–51.
We have self-declared our reporting to be
in accordance with the Core level.
The reporting period corresponds with the
calendar year and with KONE’s financial
year of January 1–December 31, 2016.
When developing the report content and
choosing indicators, the driver has been
the materiality to KONE’s operations.
During 2016, we conducted a materiality
analysis and defined the focus areas for
KONE’s sustainability work (see more on p.
12 –13). KONE’s approach to sustainability
has also been described in the Interview
with the chairman and the president
and CEO on p. 4 –5, and in the strategy
description on p. 8 –9.
All major local and regional organizations
and all production units are included in
the reporting scope. All financial data and
a significant proportion of the employee-
related data has been collected through
KONE’s enterprise resource management
and financial reporting systems. All financial
figures presented in this report are based on
KONE Corporation’s consolidated and audited
Financial Statements for 2015 and 2016.
The personnel data is provided by our HR
organization– with the exception of the data
relating to gender and age distribution in
management.
The environmental data has been collected
from KONE’s 13 manufacturing units
worldwide and from 30 major country
organizations with sales, installation, and
service operations in Asia-Pacific, EMEA, and
North America. The collected environmental
data covers 91% (2015: 86%) of all KONE’s
employees and 100% of the employees
working at our manufacturing units. The
facilities related energy data collected from
the reporting country organizations has
been extrapolated for the entire KONE
organization. The goal is to gradually extend
our environmental reporting to cover all of
KONE.
Business air travel data has been collected
from 29 countries and extrapolated to cover
the entire KONE organization. Vehicle fleet
fuel consumption data has been collected
from 22 countries, covering 94% of the total
fleet. Product and spare parts logistics data
has been collected by KONE’s corporate
logistics team and calculated using an
in-house logistics emission calculation system
to replace the previous system. The logistics
data covers the transportation of products
from KONE’s manufacturing units to
customers and the transportation of modules
that are delivered straight from our suppliers
to our delivery centers and onward to
KONE Focus Areas
GRI G4 Aspect (G4-19)
Boundary
DRIVING INNOVATION AND
IMPROVING RESOURCE EFFICIENCY
• Deep understanding of customer needs
• Sustainable innovations and business models
• Resource efficiency and life-cycle thinking
• Low-carbon operations
• Aspect: Energy
• Aspect: Water
• Aspect: Emissions
• Aspect: Effluents and Waste
• Aspect: Compliance
• Aspect Transports
Within the Organisation
(G4-20)
Outside the Organisation
(G4-21)
• KONE Operations
(Manufacturing
units + 30 Country
organisations)
• Indirect (Scope 3)
Energy use and GHG
Emission sources
P
ROVIDING THE MOST SUSTAINABLE OFFERING
• Customer satisfaction
• Product and service quality
• End user safety
• Accessibility
• Energy efficiency of solutions
• Aspect: Materials
• Aspect: Energy
• Aspect: Products and services
• Aspect: Customer Health & Safety
• Aspect: Product and Service Labeling
• Aspect: Compliance
• KONE Operations
• Customers
BEING THE BEST EMPLOYER AND
ATTRACTING TALENT
• Fair employment practices
• Competence development
• Motivated and engaged employees
• Diversity and non-discrimination
• Employee safety and well-being
• Aspect: Employment
• Occupational Health & Safety
• Aspect: Training and Education
• Aspect: Diversity & Equal Opportunit
y
• KONE Operations
• Subcontractors
ENABLING OUR PARTNERS AND
SOCIETIES TO PROSPER
• Creating wealth via taxes and employment
• Generating long-term returns
• Supporting local communities
• Ethical business practices
• Long-term relationships with our suppliers
• Diversity and equal opportunity
• Aspect: Economic Performance
• Aspect: Market Presence
• Aspect: Anti-corruption
• Aspect: Anti-competitive Behavior
• Aspect: Compliance
• Aspect: Supplier Environmental Assessment
• Aspect: Supplier Assessment
for Labor Practices
• KONE Operations
• Community
• Suppliers / Strategic
suppliers
KONE FOCUS AREAS AND GRI G4 ASPECTS