Premium guest experiences for hotels

Give your guests enjoyable, hassle-free journeys. KONE solutions and services keep guests moving comfortably while supporting hospitality operations every day.

Scroll to know more

Commercial elevators and services

On a holiday or on business, no one wants to spend time waiting for an elevator. From the morning rush to late-night check-ins, KONE equipment keeps guests moving smoothly, quietly and on time.

And while the guests relax, you can too. With our expert guidance, modular upgrade packages and continuous service, we keep your equipment reliable, sustainable and ready for tomorrow. The outcome? Happier guests and effortless operations.

Built around guest comfort

What are you looking to do?

Ensure easy journeys from check-in to check-out. KONE elevators and escalators handle peak flows, offer inclusive access for every guest and blend seamlessly to your interior style. Guests enjoy smooth rides while you gain future-ready tech and long-term value.

Stay on top of things with predictive maintenance for elevators and escalators of any brand. Guests and staff experience fewer disruptions, while smart monitoring helps you prevent issues before they appear and keep operations smooth.

Refresh your equipment with upgrades that improve safety, comfort and energy efficiency with minimal disruption. Guests enjoy faster, more reliable journeys and you benefit from extended equipment life and lower running costs.

Get to know the latest innovations

Smarter solutions, better experiences

Elevate the guest experience with seamless access, smart elevator guidance and service robots that deliver right to the door – helping guests move effortlessly from arrival to room while your operations run smoothly behind the scenes.

Learn more

Access solutions

These solutions allow touch-free entry and seamless integration with elevators and doors, offering convenience without compromising security.
Digital service robots

The robots are enabled by application connectivity and elevator integration, automate deliveries and tasks, freeing staff to focus on guest experience while making the flow of people and services in the building more efficient and memorable.

Contact us

Let's plan the right solution for your building.

Send us a message and we'll get back to you shortly

What are you interested in?

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone *

Company *

Address *

City *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone *

Company *

Address *

City *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone *

Company *

Address *

City *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone *

Company *

Address *

City *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement

See our work across the hotel industry

Take a look at stories from cities close to you and beyond.

Marina Bay Sands

Discover how KONE solutions supported efficient people flow at Marina Bay Sands.

Learn more
De Rotterdam

Discover how De Rotterdam, one of the largest mixed-use developments in the Netherlands, enables efficient movement throughout its office, apartment, hotel, and leisure spaces.

Learn more
Hyatt Regency

Discover how the Hyatt Regency Seattle, one of the city’s largest hospitality developments, accelerated construction with KONE’s JumpLift™ solution, keeping workers and materials moving efficiently while helping the project meet its ambitious schedule.

Learn more
The Elbphilharmonie

Discover how Hamburg’s Elbphilharmonie brings together iconic design and KONE innovation with the world’s first arched escalators, creating a seamless journey for thousands of visitors every day.

Learn more

Frequently asked questions

The cost of a hotel elevator depends on building height, capacity, design choices and technology features. At KONE, we provide tailored quotes to match your project needs and budget, from standard solutions to more customized designs.

Reach out to our experts

Hotel elevators should be serviced regularly to ensure safety, smooth rides and minimal downtime. Most hotels benefit from KONE predictive maintenance, where equipment is monitored in real time to spot issues before they cause disruptions. You can keep guests moving reliably around the clock.

Learn more about predictive maintenance

Hotel elevator modernization means upgrading or replacing your existing elevators. At KONE, we offer modular packages that improve safety, efficiency, style and digital features. Modernization extends equipment life, helps you meet sustainability targets and ultimately enhances the guest experience.

Learn more about elevator modernization

Reducing wait times starts with the right elevator design and smart traffic management. Predictive maintenance is also a great way to ensure there are no disruptions to people flow. KONE solutions optimize traffic flow, so your guests spend less time waiting and more time enjoying their stay.

The best materials combine durability, easy maintenance and style that matches your hotel’s brand. Common options include stainless steel, glass and custom lightning. At KONE, we help you design interiors that reflect your hotel’s atmosphere – whether that’s sleek luxury, warm hospitality or modern minimalism – while standing up to high quest traffic.

Popular searches

Popular links

Suggested searches

Suggested links

Suggested links

Suggested links

Suggested links

Suggested links

Premium guest experiences for hotels