KONE CARE™ DX

The future of smart and sustainable elevator maintenance.

Keep your KONE DX class elevator in the best shape with the first carbon-neutral maintenance service in the elevator industry. Thanks to AI-powered predictive maintenance, automatic updates, remote servicing and in person or digital support at your fingertips —KONE Care™ DX maximizes uptime and prolongs your elevator's life.

>40%

>40% reduction in elevator faults
1st

1st carbon-neutral elevator installation & maintenance service
24/7

24/7 support and insights

Discover KONE Care™ DX

KONE DX elevators are advanced. Taking care of them should be simple. KONE Care™ DX building elevator uses the power of AI and digital connectivity to provide seamless, predictive elevator maintenance while keeping you up-to-date on your equipment’s status.

Intelligently Prolong Your Elevator’s Life

Maximize uptime and keep your KONE DX elevator running day in and day out with AI-powered elevator predictive maintenance, automatic updates, and intelligent troubleshooting. With KONE Care™ DX, you get all the benefits of KONE 24/7 Connected Services and more.
Get Instant Support and Visibility Over Your Equipment

Get help when you need it with support from our experts and stay on top of your elevator's performance delivered to your fingertips through online reports and instant mobile notifications. Get in touch via the KONE Online portal or KONE Mobile app, or speak to someone in person at our customer call centre.

Benefit From Sustainable Elevator Care

Reduce unplanned elevator maintenance service visits and utilize our building predictive maintenance that is making it easier to plan proactively for upcoming repairs. Plus, all KONE Care™ DX maintenance visits will be carbon neutral through our offsetting programs - that's better for the planet.

*KONE is partnering with leading climate solutions provider South Pole, who have assessed our KONE Care DX carbon neutral maintenance approach and approved that it is aligned with the generally established practices related to carbon neutrality and compensation.
Create Tailor-Made Experiences

Delight and inspire with hand-picked digital building services that can be easily adapted, activated, and scaled to boost the passenger experience within your building. KONE Care™ DX is the smartest way to leverage the power of connectivity and seamlessly evolve your KONE DX Class elevator as you go - keeping your building on the cutting-edge, both now and in the future.

Download the Brochure

Brochure PDF, 5.2 MB Opens in a new tab

Evolve Your Elevator With Digital Building Services

With digital and smart building services and connectivity, you can create tailored experiences for elevator users and improve the people flow management experience for the entire building.

KONE Information

Share important building information quickly and easily while enhancing the elevator experience

Learn more
KONE Elevator Call

Allow users to call an elevator from their smart phone using cloud technology with no need to touch elevator buttons.

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KONE Elevator Music

Enhance passenger experience by evoking emotions, connecting people and helping time fly.
KONE 24/7 Connected Services

Maximise elevator uptime with predictive maintenance for greater cost efficiency.

Learn more

Future-proof your building and increase elevator functionality with smart technology.

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KONE CARE™ DX

>40%

1st

24/7

Discover KONE Care™ DX

Intelligently Prolong Your Elevator’s Life

Get Instant Support and Visibility Over Your Equipment

Benefit From Sustainable Elevator Care

Create Tailor-Made Experiences

Download the Brochure

Evolve Your Elevator With Digital Building Services

KONE Information

KONE Elevator Call

KONE Elevator Music

KONE 24/7 Connected Services

Learn more about smart lifts

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