Maintenance powered by digital technology

Traditional maintenance follows a fixed schedule for maintenance actions and parts replacement. Predictive maintenance utilizes usage data and equipment insights to spot issues early and to schedule the right actions, thus keeping elevators running longer with fewer disruptions and lower lifetime costs.

Maintenance costs vary based on location, equipment type, age, and usage. Digitally enabled predictive maintenance – recommended by KONE – can reduce lifetime costs by keeping components in good condition and replacing them only when needed.

Yes. KONE maintains and modernizes equipment from any manufacturer. Our technicians are trained across brands and supported by predictive digital tools and a global spare-parts network to keep any equipment reliable and efficient.

Routine maintenance ensures safety, reduces the risk of breakdowns, extends equipment lifespan, and helps you comply with legal and OEM requirements.

Watch for unusual noises, slower rides, frequent stops, or error messages – these may signal the need for servicing. Routine inspections and predictive monitoring help detect hidden issues early, before they cause downtime.

Yes. Well-maintained systems use less energy and lower running costs. With KONE predictive maintenance, 80% of issues are handled proactively with real-time detection, and 78% of required spare parts are already in the van when the technician arrives. Remote fixes also reduce the number of site visits, cutting service-related CO₂ emissions by around 10%.