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Stories from cities

Metro City

Metro City
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Case overview

 

Project nameMetro City
LocationXujiahui commercial district,  Shanghai, China
Building opened1998
Escalators modernized2010
Building owner / operatorShanghai Metro City Business Management Co. Ltd
Size67,000 square meters
Daily visitors50,000 to 100,000

A retail landmark

Modernizing one of Shanghai's most iconic shopping and entertainment destinations

Located in the heart of Shanghai's bustling Xujiahui commercial district, Metro City has been a major retail and entertainment destination for over two decades. Known for its distinctive crystal globe architecture, the shopping mall attracts between 50,000 and 100,000 visitors daily, with a total of 32 escalators working around the clock to help move people throughout the complex.

 

To ensure safe, reliable, and smooth people flow for years to come, KONE modernized all 32 escalators throughout the mall. The project improved equipment performance, reliability, and eco-efficiency while allowing the shopping mall to remain fully operational throughout the modernization process.
    Metro City FC 201120-13 EN subs
    Metro City escalators

Key requirements of the project

Enhancing safety and sustainability

Improving customer convenience and safety while increasing the energy efficiency and sustainability of the escalators.

 

Ensuring smooth people flow

Ensuring smooth people flow throughout the modernization project while accommodating tens of thousands of visitors each day.

Minimizing disruption during modernization

Coordinating material flow and installation work to minimize disruption and maintain a positive visitor experience throughout the project.

Results of the modernization

Delivering improved performance with minimal disruption

    Person on escalator

    Improved efficiency and reliability

    The KONE EcoMod™ modernization solution, installed on the existing trusses, improved energy efficiency, reliability, and equipment life.

    Escalators at Metro City

    Improved safety and visitor experience

    Modernized escalators improved safety, comfort, and reliability for Metro City's daily visitors.

    Metro City globe

    Uninterrupted operations throughout the project

    Phased installation kept Metro City fully operational throughout the modernization.

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Technology highlights

  • 32 KONE EcoMod™ escalators

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