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Leading UK department store Debenhams relies on KONE to keep its transit equipment in working order. A trusted partnership covering maintenance, modernization and new equipment guarantees a relaxing, one-stop shopping experience for the thousands of customers that pass through its doors daily. The history of Debenhams dates back to 1778, and today it is one of the UK’s premier department stores in high-end fashion and beauty retail. At the heart of its success lies the ability to provide stress-free shopping in all 172 of its stores. Working behind the scenes to keep everything functioning is KONE, a partner for Debenhams since 1998. KONE is entrusted with the task of servicing and modernizing the entire chain’s escalator, elevator and back-of-store equipment under an on-going national framework agreement in 2007.
Modernization equipment for 172 retail stores in the UK and Ireland: