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CONTENTS
Interview with the Chairman and
the President and CEO.................................................. 4
Sustainability highlights in 2016................................... 6
Strategy and megatrends ............................................. 8
Managing sustainability .............................................. 10
Stakeholder engagement and communications ......... 11
Sustainability focus areas and material topics ............. 12
Driving innovation and
improving resource efficiency ...............................14
Providing the most sustainable offering...................... 24
Being the best employer and attracting talent ........... 34
Enabling our partners and societies to prosper........... 38
Reporting scope.......................................................... 48
Independent assurance report .................................... 49
GRI index .................................................................... 50
Sustainability at KONE
At KONE, sustainability is embedded in our organizational
culture. It is how we treat each other and our stakeholders,
how we take the environment into account in all of our
actions, and how we foster economic performance now
and in the future. Our vision is to deliver the best People
Flow® experience. Sustainability is a source of innovation
and a competitive advantage for us. KONE is committed to
conducting our business in a responsible and sustainable way
and we expect the same commitment from our partners.
Read more
about our approach to sustainability at
www.kone.com/sustainability