IT professionals
KONE IT is a team of expert professionals working along with business functions and area teams to develop new capabilities and enable new business opportunities. We are trusted partners of KONE business lines and functions to develop, transform, manage and run their information technology solutions. Sustainability, curious mindset and innovation are at the core of everything we do, and this makes us an integral part of KONE’s success.
IT professionals
KONE IT in numbers
In a nutshell, here are just a few figures to give you an idea of the current width and depth of design work at KONE. Some numbers change with time, but some won't: we work as one team and always aim for 100% inclusion.
2500+
technical experts worldwide (including subcontractors)
5
key locations (Finland, India, China, Italy, USA) and multiple site presense
~ 30%
women talents, diverse and inclusive workplace
1,000+
solutions globally

At KONE IT, we believe that speed, agility, and courage are the keys to driving innovation and transformation. KONE IT is a strategic partner driving business development and profitable growth. With a strong ownership of multiple applications worldwide, we democratize technology, empowering everyone at KONE to become citizen developers through automation, Gen AI, and other cutting-edge tech. With us everyone can challenge oneself, grow, and be part of a team driving change to make an impact.
Ashish Agrawal CIO

At KONE IT, we focus on developing our people, providing opportunities to grow, innovate, and enhance their skills. We believe in feedback-driven growth and career ownership, supporting continuous learning. Our team drives KONE's digitalization journey, combining digital and physical to shape the future of cities. Join us and be part of a strong, ambitious team committed to making an impact.
Taru Pietikäinen Global People Partner, IT & Cybersecurity
How we walk the talk
KONE's digital transformation: focus on people
See our CIO Ashish Agrawal and our partner BCG discussing how we focus on digitally empowering our employees.
Harnessing the power of GenAI
How are we making the most of Generative AI at KONE? See video by our IT experts and BCG.
Citizen development at KONE
We empower every employee to enhance productivity through the power of technology! Hear from our female citizen developers.

The role of digitalization at KONE
Watch the video at Custom Content from WSJ with our CTO Tomio Pihkala and CIO Ashish Agrawal talking how with the help of technology, we keep cities and buildings running smoothly and our collaboration with Infosys on this.
We're proud of our job
KONE IT is the trusted partner of KONE business lines and functions to transform and run business with modern, scalable and fit-for-purpose IT solutions. We support KONE in its digital transformation journey by introducing e.g. digital cloud-based IT services, artificial intelligence (AI) and automation to support productivity, business growth and technological disruption.
Commercial and Operations Solutions
Focusing on all the solutions that are covering the customer journey – from marketing technologies, sales, and CRM, to delivery operations, customer service, and field service.

Supply Chain Solutions
Providing end-to-end IT capabilities across planning, operations, procurement, manufacturing, and logistics.

Corporate Functions Solutions
Looking after Finance, Human Resources and Legal solutions from treasury and financial reporting to compliance, communications and intelligent process automation.

Enterprise Data and Analytics
Building data products and advanced analytics solutions across KONE business domains to enable business functions to make data driven decisions.

Enterprise Architecture
Serving as a link between business and IT solutions teams to translate our strategy and future vision into a scalable and future-proof IT architecture.

Technology and Services
Managing key global IT technological platforms, as well as overseeing IT help desk, automation, GenAI, and cloud data integration to deliver scalable, secure IT services.

Key technological competencies
Full stack cloud development on AWS, Azure, Ali Clouds
Enterprise-wide platforms powered by Microsoft, Salesforce and SAP
Generative AI: off the shelf, custom made on industry leading LLMs and own LLMs
Data, Advanced Analytics and Business Intelligence
Customer-centric tailored solutions on multiple latest technologies stack
Global Networks and connectivity
Enterprise Architecture
Cybersecurity including IT-OT integration
Get to know our IT experts

On a journey to create a better future with the power of automation
Dedicated to continuous improvement, Ankita Bajpai is a driving force behind KONE's automation journey. Her inspiring story unfolds from a diverse international background to the Product Owner and a leader in enterprise automation at KONE. Are you ready to embark on a journey of innovation and empowerment? Let Ankita's story inspire you.

The IT field is an ocean of career possibilities
“There are so many opportunities in tech, and not everything is coding,” explains Lulu Zhang, head of Digital Enabling Platforms at KONE IT. During almost two decades in the IT sector, Lulu has taken the plunge into new waters many times. Along the way she’s witnessed the growing numbers of women in the tech field, and she finds fulfilment in the broad scope of her current role – managing four diverse teams of over 30 people.

Doing things that you enjoy the most
Doing things that you enjoy, looking for variety, and developing a broad set of skills have been the principles driving Matt Redford’s career.

Finding the sweet spot between Business and IT
Turning business needs into action is how Szilvia describes her role as a solution design owner at KONE. Read about how she found the perfect sweet spot between Business and IT at KONE Enterprise IT.

From Aerospace to IT
Zakir Hussain kick-started his career in the aerospace industry. His career at KONE IT started over eight years ago and now he works as a Salesforce Platform Architect. Read more about his learnings and key motivators.
Work and fun, hand in hand
During and besides work, we always enjoy having fun together.
KONE IT trainees in Finland
To get a glimpse of what life is like of our trainees at KONE IT, take a sneak peek at last summer’s trainee video.
IT Leaders meeting
Recently, KONE IT leaders from all over geographies gathered at IT Leaders Forum to explore how we can accelerate KONE’s strategic shifts and leverage technology to shape the future.