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A culture that helps us rise to lead

At KONE, our culture is more than how we work - it’s how we succeed. Rooted in our values and guided by our core principles, KONE culture supports a strong, high-performance environment that enables us to deliver on our Rise strategy and shape the future of cities.

Our values

Our values guide how we work and make decisions every day:

Core principles

We never compromise on our core principles: safety, quality and sustainability. They are non-negotiable and act as the foundation of trust with our customers, partners, and each other.
  • A man and a woman looking at KONE technician showing something on his mobile phone.

    Safety is at the heart of everything we do

    Safety

    We design our products and processes for industry leading safety performance. We work safely, care for others, and actively encourage safe practices.

  • A woman with a white shirt talking to a man in an elevator.

    Everyone at KONE contributes to quality

    Quality

    We think and act proactively throughout the customer journey and solution lifecycle. Lean and continuous improvement culture makes us the choice of our customers and creates the best user experience.

  • Kids playing with an airplane in the city

    We choose sustainability every day

    Sustainability

    We are fair and inclusive. We are committed to carbon-neutrality. We lead the way with the most sustainable solutions and services for a better society.

Leading at KONE

We lead with courage, speed and simplicity. Leaders, at every level of our organization, are in an important position to role-model the desired KONE leadership behaviors - every day. As the world around us have become ambiguous and uncertain in many ways, leaders are expected to be more comfortable leading multiple dimensions in parallel.

 

Today’s leaders must navigate these paradoxes while remaining, at core, their authentic selves. By navigating these dimensions equally, leaders have a greater impact on the people and business they lead. When we lead better, we deliver better business results - and greater value for our customers.
  • Everyday moments

    Everyday moments

    "To me, culture is built in everyday moments: how we listen, how we recognize others, and how we act with integrity. In my team, we foster a culture of collaboration and empowerment, where every voice matters and every achievement is celebrated."

     

    Employee, Mexico

  • Uniting individuals

    Uniting individuals

    "Culture is the invisible force that unites individuals into a team. It guides decisions when rules are absent, keeps people engaged through challenges, and makes our company a place where talent stays and thrives. Turning strategy into action, and action into lasting success.”

     

    Employee, China

  • Authentic leadership

    Authentic leadership

    “Authentic leadership begins like the sunrise: quiet, steady, and full of promise. When we lead with clarity, conviction, and vulnerability, we light the way for others to do the same. I believe culture is shaped not just by what we say, but by how we show up every day. When leaders are present and open about their own learning journeys, it creates space for trust to grow. That’s when culture truly comes to life.” 

     

    Employee, Singapore

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KONE as a company

At KONE, our purpose is to shape the future of cities. In a world where cities are constantly evolving and more and more people choose to live in them, we at KONE stand with one clear aim: to shape the future of cities. We make urban life more vibrant and livable. And we do it by enabling safe, sustainable, and effortless people flow for all. We help cities leave a positive mark on the planet - for the next century and beyond.
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