KONE Corporation, press release, January 28, 2026
KONE Corporation, a global leader in the elevator and escalator industry, and Amazon Web Services (AWS), announced a seven-year extension of their strategic collaboration agreement to accelerate AI-powered digital innovation in smart building solutions. This expanded collaboration will accelerate KONE's Rise strategy, advancing its position as the industry's leading digitally enabled solutions provider while delivering enhanced safety, efficiency, and user experiences for buildings and communities worldwide.
The extended agreement underscores how AI and cloud technology are transforming buildings from static structures into intelligent environments that serve people's evolving needs. By accelerating digital transformation across its global operations, KONE is unlocking new levels of service excellence, safety, and building intelligence across urban spaces worldwide.
The collaboration will focus on four strategic priorities that leverage AWS's cutting-edge technology:
Embedding AI capabilities across KONE's global service portfolio to power next-generation building intelligence
Accelerating cloud connectivity for 1.8 million additional devices worldwide
Developing new AI solutions to unlock new capabilities and customer value
Deploying advanced machine learning and data analytics to unlock operational efficiencies and accelerate KONE's Rise strategy
"Our work with AWS has been pivotal in shaping the value we deliver to our customers," said Tomio Pihkala, Chief Technology Officer at KONE. "The significant milestones achieved through our global KONE Digital Platform - which accelerates our digital transformation and integrates advanced AI and machine learning into our core operations - shows our commitment to innovation. Extending our collaboration will further accelerate our digital journey and reinforce KONE's leadership as a pioneer in the elevator and escalator industry."
"Smart buildings need resilient, reliable and intelligent infrastructure. AWS is working with KONE to take building management to the next level with cloud and digital solutions that support better systems and better maintenance," said Tanuja Randery, Managing Director, Europe, Middle East & Africa (EMEA) AWS. "The continuation of this partnership is all about driving innovation for the future of the industry - Together, we're creating intelligent environments that adapt to people's needs while setting new standards for efficiency and sustainability."
The next phase of the companies' collaboration builds on transformative progress already achieved, which has delivered impactful results across KONE's global operations, enhancing both customer value and employee capabilities. KONE has migrated its entire Product Data Management solution suite to the cloud and built the KONE Digital Platform, which now connects over 40% of KONE's global device network-representing hundreds of thousands of elevators and escalators delivering smarter, more responsive building experiences. This connectivity-driven foundation has unlocked premium service offerings like KONE 24/7 Connected Services, providing customers with real-time monitoring and predictive maintenance capabilities, while simultaneously empowering KONE's field technicians with advanced digital tools that increase efficiency, reduce response times, and enhance service quality.
For further information, please contact:
Eveliina Linderborg, Senior Vice President, Communications, KONE Corporation, tel. +358451722151, eveliina.linderborg@kone.com
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About KONE
At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2024, KONE had annual sales of EUR 11.0 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland. www.kone.com
