Keep your KONE DX elevator in the best shape with the first carbon-neutral maintenance service in the elevator industry. Thanks to AI-powered predictive maintenance, automatic updates, remote servicing and in person or digital support at your fingertips — KONE Care™ DX maximizes uptime and prolongs your elevator's life.


>40% reduction in elevator faults


1st carbon-neutral elevator maintenance service


24/7 support and insights

Discover KONE Care™ DX

KONE DX elevators are advanced. Taking care of them should be simple. KONE Care™ DX uses the power of AI and digital connectivity to provide seamless, predictive elevator care while keeping you up-to-date on your equipment’s status.


Intelligently prolong your elevator’s life

Maximize uptime and keep your KONE DX elevator running day-in, day-out with AI-powered predictive maintenance, automatic updates and intelligent troubleshooting. With KONE Care™ DX, you get all the benefits of KONE 24/7 Connected Services and more.


Get instant support and visibility over your equipment

Get help when you need it with support from our experts and stay on top of your elevator's performance delivered to your fingertips through online reports and instant mobile notifications. Get in touch via KONE Online, KONE Mobile or speak to someone in person at our customer call centre.

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Benefit from sustainable elevator care

Reduce unplanned maintenance visits and utilize our predictive services that are making it easier to plan proactively for upcoming repairs. Plus, all KONE Care™ DX maintenance visits will be carbon neutral through our offsetting programs - that's better for the planet.


Create tailor-made experiences

Delight and inspire with hand-picked digital services that can be easily adapted, activated and scaled to boost user experience within your building. KONE Care™ DX is the smartest way to leverage the power of connectivity and seamlessly evolve your KONE DX Class elevator as you go - keeping your building on the cutting-edge, both now and in the future.

What is carbon neutral maintenance?

We've set ambitious, science-based sustainability targets. And as part of this drive towards greener urban living, we are providing carbon neutral maintenance for the DX class elevators with the KONE Care™ DX maintenance service.

*Service offering in terms of carbon compensated service may vary from country to country

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