Future-proof your building with connectivity

KONE connectivity changes how your elevators and escalators are maintained, how your building performs, how it feels to the people inside it, and how you manage it day to day. Built into the KONE DX Class as standard, and available for existing buildings as an add on, connectivity is the foundation that makes everything else possible.

Send us a message and we'll get back to you shortly

What are you interested in?

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone (international format without spaces) *

Company *

Address *

City *

Pincode *

State *

Nearest KONE branch *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement.

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone (international format without spaces) *

Company *

Address *

City *

Pincode *

State *

Nearest KONE branch *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement.

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone (international format without spaces) *

Company *

Address *

Pincode *

City *

State *

Nearest KONE branch *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement.

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone (international format without spaces) *

Company *

Address *

City *

Pincode *

State *

Nearest KONE branch *

2/3

Great, thank you! Next, tell us how we can help.

Equipment *

Building type *

Please provide additional details about your project, for example: Project address number of elevators or escalators, how many landings each elevator will serve, etc. *

Share with us anything else we should know about your project.

3/3

Almost there! Tell more about yourself and let us know your data processing preferences

Your role? *

Your relationship with KONE

I'm an existing KONE customer

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement.

Most elevators and escalators are managed reactively: waiting for something to go wrong, then calling for help. Connected equipment allows you to predict and fix up to 80% of issues proactively. Many problems can even be resolved remotely, in minutes, resulting in 55% less callouts and a better, safer passenger experience for visitors and tenants.

Building connectivity also makes it possible to incorporate infotainment, building management, and access solutions to your equipment, improving the overall attractiveness of your building and helping you meet modern expectations.

Core benefits

What connectivity means for your building

A smarter investment from day one

Built-in smart technology signals quality to tenants, speeds up leasing conversations, and supports premium positioning in competitive markets. And because connected equipment generates real data about how your building is used, you can make confident decisions about maintenance, repairs, and long-term investments.
Equipment that looks after itself

Connected equipment monitors itself around the clock and detects 80% of issues before they cause disruptions to service. We can resolve many problems remotely, and perform remote rescues in as little as one minute. And when a technician does visit, they arrive knowing exactly what’s needed – with the right parts already in the van.
Clarity, control, and confidence at your fingertips

The myKONE customer portal gives you real-time updates and actionable insights into the performance and status of your equipment. You can approve tenders with one click, make confident decisions and monitor progress effortlessly.
A building that keeps getting better

Connectivity isn’t a one-off feature. KONE’s connected equipment is software-driven, so new services and capabilities can be added over time without changes to the hardware. This means that your building can take advantage of new innovations as they emerge, and your data stays secure with the latest cybersecurity and privacy improvements.

Solutions and services

Explore what’s possible

Connectivity opens up a wide range of services and solutions for maintenance, people flow, building integration, and passenger experience.

Maintenance

Keep your equipment running smoothly

Around-the-clock monitoring, predictive diagnostics, and remote resolution mean fewer surprises and maximum uptime, without unnecessary site visits.

Explore predictive maintenance
People flow

Enable modern movement

Destination control, smartphone call registration, and smarter access management reduce wait times and create an effortless, modern experience for everyone in the building.

Explore People Flow Solutions
Building integration

Connect to your building

Open APIs and our growing KONE partner ecosystem let you integrate the elevator into any smart building platform – from security and access to delivery robots and cleaning services.

Explore KONE APIs
Passenger experience

Enhance every journey

In-car communication screens, ambient lighting, high-fidelity audio, and digital wayfinding turn the elevator into an active part of your building's identity and tenant experience.

Explore experience solutions

Lifecycle value

Wherever your building is in its lifecycle

New buildings

Built in from day one

If you’re specifying a new building, KONE DX Class equipment comes with connectivity built in as standard. From its first day, your building will generating insights, already connected to KONE’s systems and ready for the full range of connected services. There’s no need for expensive retrofits if you want to integrate new digital services later on – it’s simply part of how the equipment works.

Learn more
Existing buildings

Modernize with connectivity

If your building already has elevators or escalators installed, you can add connectivity either as a standalone project or as part of modernization. KONE’s modernization service can upgrade the electrification and signalization for a practical, cost-effective way to access the benefits of connected equipment without the disruption of a full replacement project.

Learn more

Customer success stories

See how we've partnered with customers, helping them plan, design, and install solutions that perfectly meet their unique needs.

See all reference cases

No results found

Frequently asked questions

Connectivity means your elevators and escalators are able to connect to other systems, so you can monitor their performance remotely, identify issues proactively, and enjoy improved uptime through predictive maintenance. Connectivity also makes it possible to incorporate infotainment, building management, and access solutions to your equipment.

Connectivity is built into the KONE DX Class as standard, and it is available for other equipment as an add on device.

Yes. You can add connectivity to existing elevators and escalators with an add on device, without having to replace the equipment or go through extensive modernization.

You can use the myKONE customer portal to get real-time updates and data about the performance and status of your connected equipment. You can approve tenders with one click, make confident decisions and monitor progress effortlessly.

Real-time monitoring data from connected equipment enables you to optimize maintenance actions and energy usage in your building, supporting green building certifications like LEED, BREEAM, and Green Mark.

Yes. You can add connectivity to existing elevators and escalators with an add on device, without having to replace the equipment or go through extensive modernization.Yes. Cybersecurity and privacy are built in to KONE connected equipment. New capabilities can be added over time without changes to the hardware, which also means your building can take advantage of new innovations as they emerge, and your data stays secure with the latest cybersecurity improvements.

Popular searches

Popular links

Suggested searches

Suggested links

Suggested links

Suggested links

Suggested links

Suggested links

Future-proof your building with connectivity

Send us a message and we'll get back to you shortly

What are you interested in?

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Improve user experience with predictive operations

What connectivity means for your building

A smarter investment from day one

Equipment that looks after itself

Clarity, control, and confidence at your fingertips

A building that keeps getting better

Explore what’s possible

Keep your equipment running smoothly

Enable modern movement

Connect to your building

Enhance every journey

Wherever your building is in its lifecycle

Built in from day one

Modernize with connectivity

Customer success stories

Frequently asked questions

HOME / VILLA

Future-proof your building with connectivity

Send us a message and we'll get back to you shortly

What are you interested in?

Improve user experience with predictive operations

What connectivity means for your building

A smarter investment from day one

Equipment that looks after itself

Clarity, control, and confidence at your fingertips

A building that keeps getting better

Explore what’s possible

Keep your equipment running smoothly

Enable modern movement

Connect to your building

Enhance every journey

Wherever your building is in its lifecycle

Built in from day one

Modernize with connectivity

Customer success stories

Frequently asked questions

What is connectivity?

Is connectivity built into all KONE elevators and escalators?

Can I add connectivity to an existing (non-DX Class) elevator or escalator?

What can I do with the myKONE customer portal?

How does connectivity support energy efficiency and green building certifications?

Is KONE's connected equipment secure?