KONE Destination

KONE Destination is a destination control system where passengers select their intended floor at the departure landing instead of placing a call inside the elevator car. This allows passengers to be grouped to elevators based on their destination floor, reducing the number of intermediate stops and therefore travel times.

KONE Destination is particularly beneficial in buildings with high traffic and large elevator groups, such as large office buildings, multi-tenant towers, and mixed-use complexes. In residential buildings and hotels, KONE Destination is typically less focused on traffic performance and more on creating a modern lobby experience, enabling easy access control integration, and improving the user experience.

No. Passengers simply choose their destination at a clearly marked panel, at the turnstile, or through a mobile app, and follow the guidance to their assigned elevator. In hybrid configurations, conventional buttons are provided in certain landings and in car, making the system intuitive even for first‑time users.

This depends on the existing access control system and how it is integrated. KONE Destination is designed to work seamlessly with KONE Access, using the elevator network for data transmission and eliminating the need for parallel systems. Integration with the building's access control system enables centralized management of user permissions, making it easy to control floor access and supported credentials.

Yes. KONE Destination can be introduced as part of an elevator modernization project. In many cases, it can be installed ahead of elevator modernization works to improve traffic performance before individual elevators are modernized one at a time. This approach minimizes disruption to the building and its users, helping keep the building open and operational throughout the modernization project if required.

The exact improvements are project-specific and can be quantified by KONE People Flow™ Planning experts during the tender phase. In office buildings, traffic handling capacity can be significantly increased during the morning up-peak, creating opportunities to optimize elevator quantity, speed, and capacity. Advanced DCS features can further enhance performance during the lunch peak, helping deliver a smooth people flow experience throughout the day.

By grouping passengers efficiently and reducing unnecessary stops, KONE Destination helps elevators operate more efficiently. During periods of lighter traffic, the optional KONE Energy Management System can optimize elevator operation to balance waiting times and energy consumption, delivering up to 16% savings in elevator running energy.