KONE Access™

Smart access control that seamlessly integrates elevators and turnstiles into your building’s access control system, forming a secure network.

Woman going through turnstiles towards elevators
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Elevator lobby with turnstiles

A smarter way to manage building access

KONE Access™ connects elevators and turnstiles to your building’s access control system, so tenants and visitors can enjoy touchless access all the way to their destination without compromising security. 

 

Built-in support for multiple access media – like key cards, mobile wallets and QR codes – adds flexibility, while API integration eliminates the need to manage multiple apps.

 

KONE Access™ is straightforward to roll out across all your elevators, making it a cost-effective upgrade that works for your entire building from day one.

Core benefits

Full flexibility for every building

  • KONE Office Flow Set

    Improved people flow and security

    Integrate elevator access control with your building systems to enable smarter, more organized movement through the building. Personalized elevator calls are triggered automatically when a user taps their card, reducing lobby crowding.

  • KONE ManyOne Day

    Easy and straightforward installation

    KONE provides a complete package of all hardware and software for the access control of elevators and turnstiles. KONE Access™ utilizes networks that the elevators already use, so there is no need to install parallel networks.

  • Monitoring solutions

    A partner network at your service

    Our wide global network of certified partners can help to set up your site for easy access integration. For companies going through the integration for the first time, we offer a well-established framework.

  • Monitoring solutions

    Scale up and adapt as your needs change

    As your building evolves, so do the needs for access control. Whether it’s daily visitor passes or tenant changes, KONE Access™ always stays up to speed thanks to constant database synchronization with the building access control system.

How KONE Access™ works

  • Woman waiting for elevator

    Seamless integration

    The connected journey

    Integrated access readers in destination operating panels, turnstiles, or conventional elevator control devices form a safe access network across the elevator system. An API connects KONE Access™ with your building access control system, enabling it to adapt to any changes. Support for multiple access media such as RFID cards and tags, mobile wallets, and QR codes adds flexibility to serving both permanent tenants and visitors.

  • KONE Access

    Powerful access management

    Manage who goes where

    Create temporary visitor passes and manage tenant access rights and profiles in the building access control system. This information is shared automatically with the KONE Access™ system over API for secure elevator and turnstile access control.

  • Woman waiting for elevator

    Customized elevator calls

    Personalize the elevator experience

    For buildings with destination control, elevator calls can be fully personalized: home floor routing, priority dispatch, accessibility features and space reservation. For conventional elevator groups, floor-based access or device unlocking can be managed both from landing panels and inside the elevator car, based on user profiles.

  • Man looking at multiple screens

    Access monitoring

    Stay in control

    Monitor access points and device statuses in real time, review data logs and usage reports with KONE E-Link™, and utilize the optional integration to your building management system. KONE Access™ also supports integration on site with multiple access control groups, making it the ideal solution for multi-tenant buildings.

Turnstiles and gates in office lobby

KONE Lane

Premium access in the lobby

KONE Lane is an award-winning turnstile that transforms building entrances into secure, elegant and connected spaces. Designed to integrate directly with KONE Access™ and KONE's destination control system, it brings the access and elevator experience together at the most visible point in your building.

 

With a footprint up to 90% smaller than conventional turnstiles, KONE Lane frees up lobby space for open, premium designs without compromising security. Intelligent time-of-flight sensors flag tailgating in real time, while seamless elevator integration means a personalized elevator call is triggered the moment a user taps in – no queuing, no buttons, no friction.

  • Lobby with access solutions

    Space-efficient, award-winning design

    A footprint up to 90% smaller than conventional turnstiles frees up lobby space for open, premium designs. Sleek, customizable finishes in anodized aluminium and polycarbonate are adaptable to any lobby aesthetic.

  • Woman going through turnstiles in lobby

    Seamless elevator integration and intuitive guidance

    KONE Lane extends KONE Access™ to the turnstile, automatically triggering personalized elevator calls the moment a user taps in. Destination guide display, floor projections and audio guidance help passengers navigate smoothly through the lobby – no queuing, no buttons.

  • Access system equipment

    Intelligent security detection

    Time-of-flight sensors flag tailgating and identify security concerns in real time, without slowing down the flow of people. Security stays proactive, not reactive.

  • Business man with luggage in elevator

    Modern, future-ready credentials

    RFID, QR codes, biometric readiness and mobile wallet support for a frictionless experience – ready for wherever access technology goes next.

Lifecycle value

KONE supports you at every stage

KONE supports you at every stage – from the first site visit to day-to-day maintenance and around-the-clock support.

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    Planning

    We work with you to map access zones, user profiles, time zones and access points across the building. A detailed site survey provides an in-depth analysis of your security and access needs, giving you a clear foundation for the project and room to plan future extensions.

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    Coordination

    Before installation begins, KONE provides requirements for network architecture, cabling and IT hardware. We coordinate directly with your electrical contractor and answer any technical queries to keep the project on track.

  • illustration technician

    Installation

    Our standard package includes all hardware, software and installation services. Because we supply both the access control and elevator systems, integration is straightforward and turnkey – with final safety and performance inspections completed before handover.

  • Illustration end-user

    Support

    Ongoing maintenance and technical support are available through the KONE Customer Care Center, with local technicians on call 24/7. Specialized access control technicians support local service teams with any maintenance or fault resolution needs.

More people flow solutions

  • KONE Journey

    KONE Journey

    A modular, connected solution portfolio that transforms elevator experiences across new and existing buildings.

  • Mother and child going into an elevator

    KONE APIs

    Predictive maintenance for all major brands ensures safe, smooth performance and extends equipment life.

  • Digital service view on a mobile phone

    KONE Elevator call

    Explore our range of escalators, which set the standard for safety, eco-efficiency, and flexible design.

South Beach Tower lobby

Customer success stories

See how we've helped customers create more secure, better-connected buildings with KONE Access.

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Frequently asked questions

KONE Access is an access control system for elevators that can be easily extended to include turnstiles in new or existing buildings. The system integrates with the building’s access control system to create a secure, building-wide network. Users authenticate at access readers provided by KONE or a third party using the same access media – such as cards, tags, or mobile wallet credentials – used elsewhere in the building. Access rights are managed in the building system and continuously shared with KONE Access through API integration.

KONE Access utilizes existing elevator networks for data transmission, eliminating the need for parallel networks. Its pre-wired, factory-installed access readers can deliver up to 80% savings in material and installation costs compared with add-on elevator access control solutions. Customers still have the freedom to choose their preferred access cards and manage the system directly through the building’s access control system. Third-party readers can also be used with KONE Access at elevators and turnstiles, although this may reduce some of these benefits.

KONE Lane is a next-generation turnstile designed for premium lobbies and high-traffic environments. Winner of the Red Dot Award: Product Design 2021 in Interior Design Elements and Innovative Products, it integrates directly with KONE Access and KONE's destination control system. KONE Lane combines a footprint up to 90% smaller than conventional turnstiles with intelligent time-of-flight tailgating detection and seamless elevator call functionality.

Yes. KONE Access utilizes dedicated elevator networks for data transmission and on-premises integration with the building’s access control system. User access data is continuously synchronized with KONE Access through the integration, ensuring any changes made by building administrators are automatically updated. In terms of privacy, the KONE Access system does not even need to know the cardholder’s name to authenticate access rights. The system is also designed with redundancy, eliminating single points of failure.

KONE Access is designed to integrate with the building’s access control system, allowing receptionists or facility managers to issue temporary visitor credentials directly through the building access control system interface. KONE readers at elevators and turnstiles then verify visitor access rights in the same way as for any other user. KONE devices support technologies such as QR codes, RFID cards and tags, and NFC/BLE-based technologies such as mobile wallets, helping make every visit as smooth as possible.

KONE specialists can provide a list of certified access providers that are directly compatible with KONE Access. For new access providers, KONE offers a well-structured integration framework, including initial Factory Acceptance Testing (FAT). Alternatively, a certified middleware provider can be used to enable compatibility between the building access control system provider and KONE Access.