KONE E-Link™

Get a complete view of your building, at a glance. KONE E-Link™ is a comprehensive facility management tool that lets you monitor, control, and report on all your elevators and escalators from one location, in real time.

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KONE E-Link™ lets you monitor your elevator and escalator systems in one or several buildings from one location. It is an all-in-one facility management tool designed to secure the best possible tenant service quality, reliability and efficiency for the elevators and escalators in your building.

KONE E-Link™ can be retro-fitted as a stand-alone supervisory tool to enhance the management of virtually any type of installations, new and existing, as well as connected to non-KONE equipment. The system uses the building's standard Local Area Network (LAN), and the connected elevators and escalators can be monitored and managed via an easy-to-use interface.

With over 3,000 references worldwide – from airports and hospitals to office towers and residential complexes – KONE E-Link™ is a proven solution trusted by facility managers across the globe.

Core benefits

Why KONE E-Link™?

Accurate real-time and historical overview

Know exactly what's happening across your entire building at any moment. Transportation status, traffic demand, performance trends, and equipment availability are all visible from a single screen, giving you the insight to ensure elevators and escalators deliver their best at all times.
Faster response when it matters most

When something goes wrong, every minute counts. Real-time deviation alerts notify you instantly, enabling faster reaction to malfunctions, potential vandalism, and entrapped passengers. This reduces downtime and keeps your building running smoothly.
Smarter management across all your equipment

Whether you manage one building or a portfolio across multiple locations, KONE E-Link™ puts you in control. You can schedule commands, change operating modes, lock floors, and manage access, all remotely. Wide-ranging statistical reports support better planning and budgeting.
A building that delivers more value

KONE E-Link™ helps you run a building people want to be in. High-tech building management improves the experience for tenants and visitors, supports liability protection with stored event data, and enhances your building's image and attractiveness.

Core functions

How KONE E-Link™ works?

KONE E-Link™ gives you remote configuration and a real-time view of all your equipment. It covers four core functions that together put you in complete control.

1. Monitor

Real-time traffic view

Monitor transportation demand, check capacity, and identify possible technical failures for all equipment in real time. Building layouts and aerial maps can be used as visual references for easy identification of equipment across large complexes. Any deviation from normal operation triggers an instant alert that gets logged automatically for reporting and liability purposes.
2. Control

Remote commands and access control

Issue commands to individual elevators or groups – car calls, priority calls, mode changes, floor lockouts, and parking – remotely from your workstation. Schedule recurring commands automatically using a user-configurable weekly program. Escalator remote control is also available, giving you full command of your building's people flow without on-site intervention.
3. Record

Traffic history playback

Every elevator and escalator event is logged and stored for later analysis. The unique traffic history playback feature lets you rerun and study equipment operation over any selected period. Invaluable for investigating incidents, responding to tenant complaints, and supporting liability cases.
4. Review

Comprehensive reporting

A comprehensive set of graphical, easy-to-read reports enables thorough analysis of equipment performance, availability, and operational quality. Reports cover calls per hour, waiting times, elevator and escalator availability, fault logs, and more. All data can be exported to Excel or PDF for further analysis and planning.

Lifecycle value

Works with your building, whatever it looks like

Every KONE E-Link™ installation is configured by KONE prior to commissioning, tailored to your building's specific setup. Whether you have one building or many, KONE or non-KONE equipment, a new installation or an existing one, we make it work.

Any equipment, any brand

KONE E-Link™ is compatible with KONE elevators and escalators as well as virtually any third-party equipment — making it the right choice for mixed installations and buildings with equipment from multiple manufacturers.
Any building, any scale

From a single residential building to a global portfolio of properties, KONE E-Link™ scales to your needs. The system supports an unlimited number of elevators, escalators, and user interface computers — all managed from one central location.
Any building management system

KONE E-Link™ connects to your existing Building Management System via an industry-standard OPC Data Access interface or BACnet — enabling seamless integration with other facility management systems without custom development work.

Frequently asked questions

KONE E-Link is suitable for virtually any building type — from offices, hotels, hospitals, and shopping centers to airports, residential complexes, and multi-site property portfolios. It is designed to scale from a single building to an unlimited number of locations managed from one central system.

Yes. KONE E-Link can be retro-fitted as a stand-alone supervisory tool and connected to non-KONE equipment. This makes it an ideal choice for buildings with mixed installations or equipment from multiple manufacturers.

KONE E-Link connects to building management systems via an industry-standard OPC Data Access 2.05A interface and the building's standard LAN. This allows straightforward integration with other facility management systems without the need for custom development.

KONE E-Link is configured by KONE prior to system commissioning, tailored to your building's specific setup and project specifications. KONE provides the networks within the elevator machine room and between the machine room and the elevator shaft, landings, and car. Building LAN infrastructure between locations is provided by the customer.

All operational events, traffic data, and deviation logs are stored within the system and can be retrieved for analysis, reporting, and evidence purposes. Data can be exported to standard office tools such as Microsoft Excel or PDF. This stored data is particularly valuable for liability cases involving entrapped passengers or reported incidents.

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KONE E-Link™

Send us a message and we'll get back to you shortly

What are you interested in?

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Tell more about yourself and let us know your data processing preferences

Everything you need to manage your building's people flow

Why KONE E-Link™?

Accurate real-time and historical overview

Faster response when it matters most

Smarter management across all your equipment

A building that delivers more value

How KONE E-Link™ works?

1. Monitor

2. Control

3. Record

4. Review

Works with your building, whatever it looks like

Any equipment, any brand

Any building, any scale

Any building management system

Frequently asked questions

HOME / VILLA

KONE E-Link™

Send us a message and we'll get back to you shortly

What are you interested in?

Everything you need to manage your building's people flow

Why KONE E-Link™?

Accurate real-time and historical overview

Faster response when it matters most

Smarter management across all your equipment

A building that delivers more value

How KONE E-Link™ works?

1. Monitor

2. Control

3. Record

4. Review

Works with your building, whatever it looks like

Any equipment, any brand

Any building, any scale

Any building management system

Frequently asked questions

What types of buildings is KONE E-Link suitable for?

Does KONE E-Link work with non-KONE elevators and escalators?

How does KONE E-Link integrate with our Building Management System?

How is the system configured and installed?

What happens to the data stored by KONE E-Link?