See your building like never before

Managing your building's equipment, across tendering, project delivery, and service, should be straightforward. myKONE delivers unified visibility and streamlined digital workflows at every step, making your experience more connected and convenient.

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Your smart, simple way to stay connected with KONE

myKONE customer portal

At KONE, we're constantly innovating to make your experience smoother and more transparent. myKONE is our commitment to give you clarity, control, and confidence at every step of our partnership. This new customer portal gives you real-time transparency into your equipment, projects, and service. Interactive digital workflows put you in control. Manage key processes directly in the portal, including reviewing and approving tenders. Everything is in one place, with an intuitive design that saves you time and effort.

 

Whether you're a project manager overseeing new installations, a facility manager monitoring equipment health, or a building owner seeking comprehensive service oversight, myKONE is designed to empower you with the information and actions you need.

Everything in one place

Clarity, control, and confidence at your fingertips

myKONE provides real-time insights, puts you in control of tenders, data, and documentation, and empowers smarter long-term decisions on a secure, seamless platform across devices.

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    Stay informed

    Get real-time updates and actionable insights into the performance and status of your equipment and service. Review delivery and service information and make informed decisions with confidence.

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    Take control

    Easily manage and approve tenders, keep critical data up-to-date, and access your key documentation.

  • Predictive Maintenance

    Make better decisions

    Gain insights to extend equipment lifetime, maximize building value, and make future-proofed investments. myKONE gives you the knowledge you need to make smarter long-term decisions.

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    Sleek and secure design

    myKONE combines award-winning design with a seamless, personalized experience across all devices – from mobile to desktop – while ensuring top-tier cybersecurity.

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Effortless project updates

Track your elevator delivery and installation status in one place, 24/7. Receive automatic emails when important changes happen, and know exactly what’s expected from you to keep your project moving smoothly. Quickly reach the right KONE project contacts whenever needed.

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Service and equipment information

Get real-time visibility into your equipment’s status and service activities. Receive alerts for upcoming actions and critical events to prevent downtime. Track all visits, ongoing work, and service history in one place, with downloadable reports and customizable notifications to keep you updated.

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Manage screen content

Share building information, guidance and announcements to keep building users informed - without needing to travel on-site. Update individual equipment, elevator groups or all screens at your location at once. Add your own content and manage a library that allows you to easily switch things around. Available for equipment with KONE Interact devices.