Complaints or Feedback

Fill in the form below to lodge a complaint or share your feedback.

Complaint or feedback

What is your complaint about?

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone (international format without spaces) *

State *

Nearest KONE branch *

2/3

Great, thank you! Next, tell us how we can help.

Contract number / Equipment number *

Complaint description *

Share with us anything else we should know about your project.

3/3

Almost there! Would you like to receive relevant marketing communications from us? Choose your preferred channels or continue to send.

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement.

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone (international format without spaces) *

State *

Nearest KONE branch *

2/3

Great, thank you! Next, tell us how we can help.

Complaint description *

Share with us anything else we should know about your project.

3/3

Almost there! Would you like to receive relevant marketing communications from us? Choose your preferred channels or continue to send.

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement.

1/3

Next, share your contact details.

First Name *

Last Name *

Email *

Phone (international format without spaces) *

State *

Nearest KONE branch *

2/3

Great, thank you! Next, tell us how we can help.

Complaint description *

Share with us anything else we should know about your project.

3/3

Almost there! Would you like to receive relevant marketing communications from us? Choose your preferred channels or continue to send.

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our privacy statement.

Escalation Support

At KONE, we are committed to resolving all concerns through our customer support process.

Please use the form above to register your grievance. Once submitted, you will receive a complaint reference number within 24 hours.

If your complaint remains unresolved despite being registered through our official channel, you may escalate the matter to Mr. Yateen Barot, Director - Operation, with your Customer Complaint Reference Number at escalations.india@kone.com.

Emergency Support

To report an emergency please call 1800 108 1234, 1800 425 4254

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Complaints or Feedback

Complaint or feedback

What is your complaint about?

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Would you like to receive relevant marketing communications from us? Choose your preferred channels or continue to send.

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Would you like to receive relevant marketing communications from us? Choose your preferred channels or continue to send.

Next, share your contact details.

Great, thank you! Next, tell us how we can help.

Almost there! Would you like to receive relevant marketing communications from us? Choose your preferred channels or continue to send.

Escalation Support

Emergency Support

HOME / VILLA

Complaints or Feedback

Complaint or feedback

What is your complaint about?

Escalation Support

Emergency Support