KONE Destination

KONE Destination is an elevator destination control system. Passengers select their destination floor at the departure landing instead of entering an elevator first and then selecting a floor inside the car.

The system uses destination information to assign passengers traveling to the same or nearby floors to an elevator. This can reduce intermediate stops and help shorten journey times compared with conventional elevator control systems, depending on the building, elevator configuration, and traffic conditions.

KONE Destination is particularly well suited to buildings with high traffic volumes or large elevator groups, including large office buildings, multi-tenant towers, and mixed-use developments.

In residential buildings and hotels, the benefits may focus less on traffic-handling performance and more on creating a modern lobby experience, supporting access-control integration, and making elevator journeys easier to navigate.

KONE Destination is designed to provide clear guidance for visitors and other first-time users. Passengers select their destination at a clearly marked operating panel, an integrated turnstile, or a compatible mobile application, and then follow the displayed guidance to their assigned elevator.

Hybrid configurations can also include conventional call buttons at selected landings and floor-selection buttons inside elevator cars, helping accommodate different building requirements and user needs.

This depends on the existing access control system and how it is integrated. KONE Destination is designed to work with KONE Access, using the elevator network for data transmission and helping reduce the need for parallel systems. Integration with the building's access control system enables centralized management of user permissions, making it easy to control floor access and supported credentials.

Yes. KONE Destination can be introduced as part of an elevator modernization project, subject to the building’s existing elevator system, technical requirements, and project scope.

In suitable projects, KONE Destination may be installed before individual elevators are modernized. This phased approach can help improve traffic handling while elevators are modernized one at a time. It may also help reduce disruption and support continued building operation during the modernization work. Project-specific availability and sequencing should be confirmed with a KONE modernization expert.

KONE Destination is designed to reduce waiting and travel times and improve elevator handling capacity by grouping passengers traveling to the same or nearby floors. The level of improvement depends on factors such as the building type, existing elevator system, passenger demand, traffic patterns, and selected system configuration.

During the tender phase, KONE People Flow™ Planning experts can analyze the project and estimate expected performance. In office buildings, destination control can improve handling capacity during busy periods such as the morning up-peak. Advanced destination control features can also help manage lunch-peak traffic and support smoother people flow throughout the day.

KONE’s published product information supports the general benefits of shorter journey times, fewer intermediate stops, and improved handling capacity, particularly during peak periods.

KONE Destination can help elevators operate more efficiently by grouping passengers with similar destinations and reducing unnecessary stops. Actual energy use and savings depend on factors such as traffic levels, elevator configuration, operating schedules, building conditions, and the features selected for the project.

During lighter traffic periods, the optional KONE Energy Management System can optimize elevator operation by balancing service performance and energy use. Eligible projects may achieve up to 16% savings in elevator running energy, compared with the applicable KONE-defined baseline. Actual results may vary and should be evaluated for each project.